Job Description

Company Information
OES is a vibrant and values-led organisation, and we are passionate about enhancing lives through education. We work with university partners, training institutes, and professional bodies worldwide, to develop and enable immersive and engaging learning experiences. We empower our teams to be student-focused, innovative, and embrace change with a growth mindset to ensure we achieve our vision of being the world's most impactful enabler of education. We encourage our people to grow and develop through teamwork and a diverse range of projects, programs and challenging work. We trust our people to deliver, so when you work with OES, you will join a team who are empowered to impact every day.
Company Culture & Values
We are a people-focused organization with a culture built around collaboration, connection, and working together toward one common goal. Our vibrant, values-led culture is grounded in four core principles that guide everything we do:
Passion and Perseverance: We love what we do (even though it's not always easy) and take pride in creating transformative learning experiences. We bring a 'can-do' attitude to our work, tackling challenges and inspiring others.
Teamwork: We operate as cross-functional teams globally with trust and respect, celebrating success. We have fun while we work and enjoy collaborating with each other and OES partners.
Agility and Innovation: We are innovative, lateral thinkers who use our skills to do things better for our students. We thrive in ambiguity, embrace change and challenge conventional thinking.
Integrity: We do what's right, and what we say we will do, every time. We value a culture of respectful feedback and believe that respect trumps harmony.
Location: Cape Town
Working Practices: Hybrid | Mondays and Thursday in office and remaining days remote
Employment Type: 12 month Fixed-Term contract
Working Hours: 07H00 - 15H30 SAST
Reports to: Associate Director, Learning Solutions (Australia)
Primary Purpose/Role Summary
The Business Development Coordinator supports the Associate Director, Learning Solutions (Australia) in driving strategic growth across Australia and New Zealand. This role plays a key part in coordinating proposals and tenders, managing sales administration, and ensuring a seamless transition of new projects into delivery.
As part of the global Sales Enablement team based in Cape Town, the Coordinator collaborates closely with marketing, delivery, and sales stakeholders to ensure operational alignment and commercial impact. The role also contributes to market insights, sales content development, and the continuous improvement of tools, processes, and templates that support growth and efficiency.
Key Responsibilities
Sales Support & Administration

• Assist with opportunity scoping, pricing coordination, and lead validation.
• Prepare initial drafts of proposals and tender responses, ensuring alignment with client needs and OES standards (final commercial decisions rest with the Associate Director, Learning Solutions).
• Manage monthly client invoicing, revenue tracking, and reporting in collaboration with finance.
• Maintain accurate Salesforce and LinkedIn Sales Navigator records to ensure data integrity.
• Provide timely inputs for monthly and quarterly reporting to senior leadership.

Sales-to-Delivery Transition

• Draft Work Orders for new projects, ensuring all scope , timelines, and deliverables are accurately captured.
• Facilitate the transition of sold projects to delivery teams, coordinating documentation and resource allocation.
• Act as a liaison between Sales and Delivery teams to address clarifications and ensure alignment during handover.

Proposal and Tender Development and Coordination

• Tender Portal Management: Maintain and update OES profiles on relevant tender portals;, refine automated searches and perform regular manual scans to identify new opportunities.
• Opportunity Screening: Coordinate initial tender evaluations, summarise key information, facilitate bid/no-bid meetings, and document decisions and rationale.
• Bid/Proposal Development: Lead the coordination of bid and proposal responses-- crafting persuasive, client-focused content and ensuring compliance, quality and timely, compliant submission with input from subject matter experts.
• Continuous Improvement: Maintain a central record of submitted proposals, feedback and outcomes; apply lessons learned to improve future responses and contribute to template and process enhancements.

Marketing Collaboration & Support

• Collaborate with the Marketing team to ensure brand consistency and alignment between marketing assets, sales materials, and proposal content.
• Integrate marketing collateral into proposals to strengthen messaging and value propositions.
• Coordinate with Marketing and Delivery teams to capture client success stories, case studies and testimonials for sales enablement use.

Market Insights & Process Improvement

• Research and synthesise market intelligence from RFTs and RFPs and other non-traditional sources (e.g., policy changes, industry trends).
• Support the development of sales collateral and content by documenting success stories, case studies, and client references.
• Contribute to process enhancements, template updates, and efficiency improvements across the sales enablement function.

What does success look like:

• Proposals & Tenders: High-quality, compliant, and persuasive submissions delivered on time with strong win rates.
• Sales-to-Delivery Handover: Smooth and accurate project transitions, minimising rework or scope misalignment.
• Sales Operations: Salesforce and reporting accuracy maintained above 95%.
• Cross-Team Collaboration: Positive feedback from Sales, Marketing, and Delivery teams on responsiveness and coordination.
• Process Improvement: Visible enhancements to templates, workflows, and tools resulting in greater efficiency and consistency.

Requirements
Experience and Qualifications

• 3-5+ years' experience in sales support, proposal coordination, or project coordination within a services-based business (preferably education, eLearning, or professional services).
• Strong understanding of the B2B sales environment and sales cycle--from opportunity identification through to project handover.
• Proficiency with Salesforce, LinkedIn Sales Navigator, and MS Office suite.
• Proven ability to manage multiple priorities and deliver under tight deadlines

Skills and Competencies

• Strong organisational and coordination skills, able to manage multiple tasks, timelines, and stakeholders simultaneously.
• Excellent written and verbal communication with high attention to detail, especially for proposals, client correspondence, and internal coordination.
• Stakeholder and relationship management capability, collaborating effectively across sales, delivery, and client teams.
• Analytical thinking and problem-solving skills, able to interpret information, identify gaps, and propose practical solutions.
• Commercial awareness and understanding of sales and business drivers.
• A proactive and self-driven approach takes initiative and follows through with minimal supervision.
• Adaptable and resilient, able to operate in a fast-paced, deadline-driven environment.
• Collaborative team mindset, contributing positively to team culture and outcomes.

Benefits
These are some of the perks you can expect when you join the team:

• Employee Assistance Program (EAP)
• Medical allowance
• Commute allowance
• Flexible work for genuine career-life fit
• A healthy and supportive company culture
• Generous annual leave
• Paid maternity and paternity benefits
• Study leave
• Professional development and mentoring
• Construct Culture Club events
• Company funded lunch and drinks every 6 weeks

*Policy T&Cs apply for certain benefits

Skills Required