Job Description

Requirements

• B Degree, Advanced Diploma or Equivalent.
• 5 - 8 years' experience in a project and business change management environment.

Responsibilities

• Define own work plan and change management deliverables in alignment with the Manager: Project Change Management, and prioritise own deliverables and work activities.
• Deliver high quality and relevant work which includes deliverables such as: project change management strategies or approach to a project initiative; communication plan; stakeholder analysis and management plan; sponsor/owner/leadership action plan, where needed; project change management risk register; project change management progress report/dashboard; coordinate actions linked to the systems training team collaborate with human resources change management where relevant and needed; and work plans/implementation plans for all of the above.
• Develop and implement a comprehensive stakeholder engagement and communication, leadership alignment and resistance management plans that are aligned to the project plans for multiple projects.
• Manage the change component of projects and deliver on time, within budget and with requisite quality standards and uptake of the change initiative.
• Make business impact by delivering results that leave a lasting effect or difference.
• Facilitate adoption of new behaviours required to realise the benefit of change.
• Engage key stakeholders to better understand their vision of success and help them identify how they could contribute to the overall vision of success.
• Propose improvement to workflow and application of processes, where relevant.
• Work in collaboration with the Systems Training team.
• Determine the impact of change management initiatives, identify gaps and develop alternative strategies and interventions as needed.
• Administer a monitoring system that tracks the adoption, utilisation and proficiency of individual changes.
• Develop analytical change reports, identify goals and metrics and make recommendations to guide, advise and influence decision-making.