Job Description

Join Our Team at IIE Rosebank College


The Independent Institute of Education, Rosebank College, is part of the ADvTECH Group, Africa's leading private education provider. From our humble beginning in 1909, Rosebank College has grown to a student population of more than 30,000 students nationwide.


As we continue to expand and innovate, we invite passionate professionals to become part of our dynamic team. If you are driven by the desire to make a meaningful difference in students' lives and wish to contribute to an institution that values academic excellence, connection, and student success, we would love to hear from you.


Join us on our journey of shaping futures!

Job Purpose

The Business Analyst is responsible for analysing business processes, gathering requirements, and supporting the development, implementation, and continuous improvement of business applications. The role supports the Senior Business Analyst in documenting workflows, performing data analysis, testing new functionalities, and ensuring that system enhancements align with institutional goals and user needs.

Duties & Responsibilities

Business Requirements Analysis

Elicit and document business and system requirements Conduct user interviews, process mapping, document functional specifications and validation of requirements with stakeholders.

Systems Testing and Implementation Support

Support user acceptance testing (UAT) and implementation of new system functionalities. Prepare test scripts, document results, and support system rollouts in collaboration with IT and business users

User Support and Training

Provide user support and assist in delivering training Develop training materials, deliver user sessions, and act as first-line support for system queries

Data and Reporting Analysis

Assist in data extraction and report preparation Generate and validate reports to support business decisions and compliance

Continuous Improvement and Documentation

Identify opportunities for process and system improvements Review workflows, recommend enhancements, and maintain procedural documentation

Qualifications

NQF Level 6 qualification in Information Systems / Business Analysis / Information Technology NQF Level 7 qualification in Information Technology or related field; Certification in Business Analysis (BABOK/CBAP) - Advantageous

Experience

1-2 years' experience in business analysis or systems support Experience working with student management or ERP systems within an educational environment - Advantageous

Skills & Competencies

Analytical Skills - strong process mapping and optimisation capability. Collaboration - works effectively with academic, operational, and IT stakeholders. Communication - able to translate technical capabilities into business impact. Change Enablement - skilled at leading adoption of new processes and tools. Service Orientation - committed to ensuring reliable, user-friendly systems and support.

Rosebank College is an equal opportunities employer however

preference will be given to EE and South African candidates.