Job Description

Do you thrive in an environment where you need to apply your change agility, business savvy, technical and interpersonal skills within a complex, fast paced retail organization? Then this position has been specially crafted for you.

Purpose of the job

To act as the interface between the various business stakeholders and internal solution delivery teams in order to optimize business processes and solution deployment to execute business strategy. Internal liaison takes place with the Product Owners, Agile Development Teams (including Developers, QA and Scrum Master), Business Leaders and Users, Project Management and Application Support. External liaison takes place with third parties - both partners and suppliers, as well as with customers.

Key Responsibilities

Continuous improvement of business processes to prepare for future initiatives that align with strategic objectives

Understand business landscape (including business processes and technologies) and make recommendations for continuous improvement

Maintain a steady backlog of requirements that are ready to go into sprints for a Scrum team

Support the day-to-day needs of Scrum teams in understanding customer and business requirements

Align processes with strategic initiatives

Validate, manage and prioritize change requests from business stakeholders

Document and continuously maintain processes using business process modeling methodologies

Present ideas to both business stakeholders and solution delivery teams

Research and benchmark business processes with current industry best practices

Manage and build relationships with relevant stakeholders

Provide input towards project initiatives and documentation when required at various stages

Document and manage roll out of initiatives

Manage and monitor project deliverables and performance

Manage and track the status of requirements and review projects following completion

Liaise with various industry partners around service integration and product offerings

Manage own professional and self development

Ad hoc projects

JOB INCUMBENT REQUIREMENTS:

A Bachelor's degree with Analytical/ Commercial/ Information Systems/ Technology/Engineering subjects

IIBA or Formal accredited qualification/ certificate/ Diploma in Business Analysis (FTI) is highly desirable

4-6 years experience as a Business Analyst

Experience in a Retail environment will be an advantage

Experience with Fintech products will be an advantage

Project scoping, planning and prioritization will be advantageous

Ability to obtain descriptive and exhaustive requirements from stakeholder

Knowledge and understanding of business process modeling and business architecture

Knowledge and understanding of business process management suites/platforms

Knowledge of Google-Suite software advantages

Knowledge of process work you did in the digital space with supportive workflow capabilities, will be an advantage

If you do not hear from us within 4 weeks of the closing date of this position, please regard your application as being unsuccessful.

PEP strives for equal opportunity in terms of its employment equity guidelines.

PEP