Job Description

:
Our client in the Retail (Logistics and Supply Chain) industry, is looking for a dynamic Business Analyst to join their growing team. This role offers the opportunity to work at the heart of a fast-paced environment where technology, operations, and customer experience intersect.
Duties and responsibilities:

• Analyse, design and implement improved internal logistics processes and systems

• Analyse, design and drive enhancements to vendor-used software

• Execute business impact studies relating to the on-boarding of new business solutions

• Partake or lead multi-disciplined projects with stakeholders for broader value

• chain improvement

• Design training manuals and execute relevant training

• Offer 3rd line support on solutions where needed

Requirements
Minimum Requirements:

• Relevant degree in Industrial Engineering, Business Analysis, Information Systems

• FTI BA / PM Qualification (Advantageous)

• 5 Years+ experience in a Business Analyst, Systems Analyst role

• Experience in compiling business requirements documents, functional requirements specifications etc.

• Experience in compiling and driving detailed project execution plans

• Experience in business process modelling tools (Advantageous)

• Experience in project management tools (Advantageous)

• Experience in agile methodologies (Advantageous)

• Experience in Systems Development Lifecycle (SDLC); (Advantageous)

• Experience in a logistics, retail and project environment (Advantageous)

• Knowledge of supply chain management systems e.g. distribution transaction systems, warehouse management systems, shipping systems etc. (Advantageous)

• Valid Driver's License with own transport for travel when required

• Advanced MS Office Skills/ Google Workspace

General Requirements:

• Focus on customer satisfaction, efficient use of resources and delivering on solution objectives

• Excellent communication skills, cooperation with stakeholders while building trusted and influential relationships

• Driving your own development, but also of those around you.

• Proactive approach, accountable and creative in problem-solving

• Ability to thrive under pressure and deadlines

• Ability to function within various different teams and environments, but also work independently

• Willing to travel

Skills Required