Job Description

Core Purpose:

The Business Analyst specialist will deliver insights and recommendations by analyzing processes, systems, and data, bridging business stakeholders and technical teams to ensure needs are accurately captured and translated into solutions.

Key Performance Areas:

Business Requirement Analysis + Engage with stakeholders to understand business objectives and needs
+ Elicit, document, and validate functional and non-functional requirements
+ Conduct gap analysis and impact assessments for changes in business processes or systems
Process Mapping and Improvement + Analyze existing workflows and identify inefficiencies or areas for automation
+ Develop and maintain detailed process maps using tools like Visio or BPMN
+ Recommend and design improved business processes
Stakeholder Communication + Facilitate workshops, meetings, and interviews to gather input
+ Present findings and proposals to various audiences, including executives
+ Ensure stakeholder alignment and manage expectations throughout the project lifecycle
Solution Assessment & Validation + Collaborate with technical teams to design and implement solutions
+ Support testing efforts (e.g., UAT) by preparing test cases and validating outcomes
+ Evaluate the performance of implemented solutions and make recommendations for enhancement
Documentation and Reporting + Prepare clear business requirement documents (BRDs), functional specs, use cases, and user stories
+ Create reports, dashboards, or KPIs as needed for business tracking and decision-making
+ Maintain project documentation in accordance with internal standards

Job Requirements

Qualification:


Degree in Business Administration, Information Systems, or a related field Certification in Business Analysis (e.g., CBAP, CCBA, PMI-PBA)

Experience:


5+ years of experience Business analysis, preferably in a specialist or senior role Strong understanding of business process modeling and requirements engineering Experience with data analytics and visualization tools (Power BI, Tableau)

Personal Requirements

Core Competencies:


Analytical thinking and problem-solving Communication and interpersonal skills Attention to detail Adaptability and continuous learning Strategic and business acumen Proficiency in tools such as JIRA, Confluence, Microsoft Excel, Visio, or other BPM tools * Domain knowledge in [Finance, Healthcare, Manufacturing, etc.]