Business Analyst : Salesforce

Johannesburg, Gauteng, South Africa

Job Description


Purpose:

  • Business Analysts focus on business improvements and project successes.
  • They guide businesses to improve processes and efficiency by making actionable recommendations.
  • They communicate between IT and business stakeholders to ensure all involved work together to achieve the best results with data-driven solutions.
Key Responsibilities:
  • Elicitation by using various techniques to gather business needs from stakeholders.
  • Craft detailed User stories that are structured, outlining the work that needs to be completed to meet the overall business requirement.
  • Process Mapping to enable end-users to validate business requirements. Drive out waste, identify improvements, and form the basis of development to complete.
  • Will be responsible to fully drive and completing multiple types of documentation throughout project lifecycle.
  • Effective stakeholder communication.
  • Passionate about quality, driving all quality steps in the project lifecycle.
  • Strong emphasis on systems and data, able to delve into code.
  • Deep understanding of the business process itself and how the system functions.
Qualifications:
  • Suitable tertiary qualification.
  • Relevant Salesforce certification in at least 1 in Salesforce cloud.
Experience:
  • Minimum of 3-4 years experience as a Business of Systems analyst.
  • Has experience in at least 1 large and multiple medium projects with full implementation cycle.
  • Able to work on multiple projects at the same time, with various other teams.
Systems & Proficiency:
  • MS suite (Excel, Word, PowerPoint, Outlook).
  • Salesforce
Will be measured on:
  • Successful project delivery, velocity of execution.
  • Meeting timelines, deviation on estimates.
  • Prioritization of requirements.
  • Tools and techniques used.
  • Application of lessons learnt.
  • Reusability of requirements.
  • Stakeholder satisfaction.
  • Meeting management.
Should you not receive a response from us within one week of your application, your application has unfortunately not been successful.

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Job Detail

  • Job Id
    JD1246015
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johannesburg, Gauteng, South Africa
  • Education
    Not mentioned