Job Description

Key Roles and Responsibilities:

• Act as a bridge between the business problems and the technology solutions.
• Analyse, transform and ultimately resolve the business problems with the help of technology.
• Work with internal clients and apply best practice methodologies to determine business requirements and to define solutions to address business, process, information and system problems, improvements, or change.
• Deliver business projects in line with sponsor requirements and enterprise architecture.
• Has technical background, needs to have more BA and day to project management.
• Must have extensive SAP experience.
• Will be working on SAP Catalogues.
• Coordinator/business analysts.
• Day to day leading of catalogues.
• Stabilization of these catalogues.
• Looking at growing the catalogues from 20 or 30 to 200.
• Needs to be young and hungry with organizational capability to help drive the project.

Knowledge, Skills, and Attributes:

• Broad understanding of business practices and processes.
• Excellent team player who displays good client service orientation with well-developed administrative and organization skills.
• Deep expertise in specific systems, processes, and technologies that they will be required to analyse.
• Meticulous attention to detail whilst working under pressure.
• Excellent verbal and written communication skills.
• Ability to listen empathetically.
• Ability to build rapport and engage effectively with a variety of stakeholders.
• Knowledge of project management methodology.
• Excellent analytical skills with the ability to convert business requirements into operational deliverables (functional requirements) to meet business objectives.
• Excellent documentation skills, in particular, functional requirements, test cases, system user documentation, processes and procedures and presentations
• Very good working knowledge of Microsoft Exchange, Word, Excel Project, PowerPoint, and Visio
• Understanding of systems generally used in a services organization such as ServiceNow, Siebel, Remedy, SAP, EMS would be advantageous

Academic Qualifications and Certifications:

• Relevant Bachelorxe2x80x99s degree or equivalent with related demonstrable experience.
• Project management certification would be advantageous.
• SAP Experience.
• 5 Years experience.

Skills Summary:

• Data Warehousing (DW)
• Integration Development.
• Process Mapping.
• Project Integration.,
• Structured Query Language (SQL).
• Systems Integration.
• Use Case Development.
• Workflow Design

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