Job Description

A fast-paced fintech environment is seeking an experienced Business Analyst to bridge the gap between business needs and technical solutions. This intermediate to senior role is ideal for someone with a strong background in financial services or technology-driven companies, and a passion for driving clarity, alignment, and innovation.
Key Responsibilities:
Gather, analyse, and document business requirements
Draft Business Requirements Specifications, Technical Specs, User Manuals, and User Journeys
Facilitate workshops and stakeholder meetings to elicit and align requirements
Translate business needs into functional and non-functional requirements
Support QA and UAT processes by validating requirements and test cases
Assist in designing and optimising business processes and systems
Ensure traceability of requirements throughout the project lifecycle
Required Skills and Competencies:
Excellent analytical and problem-solving skills
Strong communication and stakeholder engagement abilities
Proficiency in tools such as JIRA, Visio, Figma, or similar
Ability to manage multiple priorities independently
Comfortable in high-pressure, agile, and innovation-driven environments
Qualifications and Experience:
Matric and a relevant bachelor's degree (Information Systems, Business Analysis, Computer Science, Finance)
5-10 years of relevant experience, with at least 5 years as a Business Analyst
Business Analysis certification (CBAP, PMI-PBA, or similar) is advantageous
Experience in fintech, banking, or financial services is highly desirable
Strong understanding of payment systems, digital platforms, and API integrations is a plus

Skills Required