Job Description

Position title: BUSINESS ANALYST
Position reports to : HEAD OF INSIGHTS & ANALYTICS
Business Unit: FACILITIES MANAGEMENT

Main purpose / objective of the position:
We seek a talented and experienced BI and Analytics Specialist to join our team. The ideal candidate will be responsible for designing, developing, and implementing business intelligence solutions that leverage data to provide insights into business performance and opportunities. The successful candidate will design, develop, and maintain data analytics and reporting solutions. The candidate should be able to use data analytics and visualisation tools to transform complex data sets into meaningful and actionable insights for decision-makers. The BI and Analytics Specialist/ Analyst will require a combination of technical skills and business knowledge and will work with stakeholders across the organisation to define business requirements, develop data models, create dashboards, and provide insights and recommendations based on data analysis.

Role Objectives Responsibilities:
Design, develop, and implement BI solutions using data analytics and visualisation tools
Develop and maintain data models, dashboards, data analytics and reporting solutions to track key performance indicators (KPIs) and monitor business performance.
Explore large and complex data sets to develop actionable insights.
Identify trends and patterns in data to provide actionable recommendations to improve business operations.
Collaborate with business stakeholders to understand their requirements and translate them into data-driven insights.
Develop data visualisations that are intuitive and easy to understand by stakeholders
Communicate findings and recommendations to stakeholders in a clear and concise manner.
Monitor and ensure the accuracy and consistency of data across platforms and systems
Develop and maintain documentation related to analytics and reporting solutions
Understand data engineering principles and tools and liaise with the BI developers to construct data models and solutions effectively.
Identify areas for improvement in data analytics and reporting processes and make recommendations for enhance.
Stay up-to-date with emerging BI and analytics technologies and trends and make recommendations to improve business processes and capabilities
Train and educate stakeholders on the use of BI and analytics tools and best practices.

Experience / Education:
Bachelor's degree in Computer Science, Information Systems, Mathematics, Business Administration, or related field
3+ years of experience in developing and implementing BI and analytics solutions

Knowledge Required:
Aptitude for figures and financial skills.
Adequate knowledge of specific discipline.
Legislation and regulations with regards to municipal/government supply and services requirements.
Industry knowledge specific to area of accountability.
Computer Literacy.
Negotiations skills.
Organising skills.

Competencies Required:
Strong experience with data visualisation and analytics tools such as Power BI, Tableau, QlikView, SAP BI, etc
Experience with programming languages such as SQL, Python, or R is a plus
Strong knowledge of data modelling, data warehousing, and ETL processes
Experience with cloud-based data analytics solutions (e.g. AWS, Azure) is a plus
Strong analytical, problem-solving and troubleshooting skills with the ability to identify trends, patterns, and opportunities in data
Excellent critical thinking and communication skills with the ability to present complex data in a clear and concise manner
Ability to work independently and as part of a team in an agile environment with a focus on continuous improvement

If you are passionate about data-driven insights and decision-making, with a curiosity to explore complex data sets, and want to join a dynamic, evolving, and collaborative team environment. In that case, we encourage you to apply for this exciting opportunity.

Excellerate