Job Description

About the job Business Analyst

Description:

Understand the business information requirements, collate information, investigate, analyse and compile, together with recommendations, in a format relevant to internal customer needs. Maintenance of all IT related systems within Department.

Requirement:

• Minimum NQF 7 BCom qualification with 5 years' experience in a similar position

• Deadline driven.

• Excellent analytical skills

• Passion for detail

• High level of computer literacy (Advanced Excel)

• SAP, Bex Analysor and Qliview system experience

• Database structure knowledge

Key Performance Area

Description

Management information environment

• Validation of system information and data integrity

• Take necessary corrective action for discrepancies and follow through to resolution and completion.

• Consistently enhance efficiencies and automate department processes.

Management reporting

• Design and propose lay-out of reports as requested by management

• Produce, analyse and distribute daily, weekly and monthly reports / graphs

• Highlight, investigate and advise of adverse trends noted through analysis

• Propose alternative improvements based on data analysis

• Benchmarking and analysing to market and industry information

Board packs and analyst presentation

• Design and propose lay-out of reports requested by management

• Extraction and analysis of required data for board pack and analyst presentation

• Preparation of required reports / graphs

Project Management

• Establish clear priorities to ensure optimum use of time and resources

• Establish detailed steps, activities and timetables for achieving required results

• Complete projects successfully within agreed timeframes and obtain relevant sign-offs

Customer service

• Regular contact with your customer to establish and improve its output

• Follow-up on and successfully resolve internal and external customer complaints

• Consistently enhance customer experience of the departments output

Cashbuild