Job Description

Job Summary
A leading and forward-thinking fintech company is seeking a dynamic Business Analyst to join their team in Johannesburg, GP. The company operates across insurance, telecommunications, and digital payments, driving accessibility and inclusion through technology. You'll play a central role in crafting intelligent, user-centered systems and process enhancements, empowering communities across Africa.
Responsibilities:
Analyse and document current business systems and operational processes.
Facilitate discovery workshops and gather requirements from stakeholders.
Design process flows, user journeys, BPMN diagrams, and UML models.
Write functional specs, user stories, and clear documentation.
Collaborate with developers, QA, and UAT teams to validate features.
Support CI/CD pipeline implementation and DevOps practices.
Identify inefficiencies and propose scalable, creative solutions.
Provide training and ongoing support to end users and internal teams.
Requirements:
A tertiary qualification in Computer Science, Information Systems, Engineering, or similar.
4+ years of experience in a Business Analyst or similar role.
Strong problem-solving, documentation, and communication skills.
Experience with Agile methodologies and cross-functional product teams.
Proficiency in business analysis tools, BPMN/UML, user journey design, and functional test planning.
Knowledge of ERP systems and fintech platforms (advantageous).
Understanding of APIs, system integration, and software architecture.
Familiarity with authentication and authorization principles. Contact Hire Resolve for your next career-changing move.
Our client is offering a highly competitive salary for this role based on experience.
Apply for this role today, contact Gaby Turner at or on LinkedIn
You can also visit the Hire Resolve website: or email us your CV: itcareers@hireresolve.za.com
Hire Resolve
IT/Computer
Recruiter
About
Specialists in Civil, Structural, Mechanical Engineering, Information Technology, Mining, Manufacturing and Finance Careers! Hire Resolve is one of the larger and more agile South African recruitment companies that focus on placing professionals and skilled people in permanent employment and contract employment. We prefer and focus on working with top quality professionals and candidates in South Africa and Africa. Hire Resolve has successfully placed Engineering, Mining, IT, Manufacturing and Finance professionals with top firms across the Western Cape, Eastern Cape, KwaZulu Natal, Gauteng and in Africa. Hire Resolve has assisted candidates to find jobs at over 100 JSE listed companies of which many are global companies with offices and operations in South Africa and Africa. It is for this reason that we are well respected in the industries we operate in and in the recruitment industry.