Job Description

We are seeking a Business Analyst xe2x80x93 Clinical (BA-C) who is primarily responsible for assisting in the development of both business and functional requirements alongside other talented and experienced team members.
The BA-C is the team member responsible for the creation of the business and functional
specifications with related acceptance criteria. The BA is responsible for determining the gap
between the requirements and the current system functionality and works closely with the
business-, product- and technical teams.
The BA-C identifies with clinical users and ensures maximum efficient and effective usage of
the clinical information system with regards to feature requirements and acts as the
customer/supplier clinical liaison. The BA-C serves as the primary clinical resource for the
clinical-based system implementation, including post implementation and support for user
acceptance.
The BA-C will work closely with the Product Manager and will assist in defining the product
development strategy based on user requirements. He/she also works closely with crossfunctional
teams that are responsible for developing features.
The BA further works with the deployment team and customer support team to support
deployment activities and resolution of incidents.
The position requires a strong combination of skills including industry trend knowledge,
communications, analytical and clinical expertise. The BA-C is knowledgeable about and employs
methods to continuously improve the reliability and validity of clinical data used within, but not
limited to the EHR. Collection, interpretation, and utilization of data to drive outstanding
performance on key metrics of quality and cost is the output of the BA-Cxe2x80x99s contribution.
He/she forms part of the Product Team, who works closely with other Business Analysts and
Solution Architect for the development of a Functional Specification and hand over of the
Business Requirement Specification to the cross-functional teams.
We are responsible for development and end-to-end delivery of our high-quality products. We
offer web services, integration services and high-quality mobile solutions in the healthcare
industry and our back-end infrastructure is built on top of AWS cloud hosting services.

Duties & Responsibilities

Key Responsibilities:

• Clinical Engagements
• Implement and manage clinical user feedback to ensure product evaluation, adoption, and reviews.
• Evaluate clinical workflows to optimize clinical documentation, ensuring high customer satisfaction and efficient use of the systems
• Ownership of speciality features for specialized clinical workflow requirements -
• Identify and troubleshoot potential issues and participate in their resolution with highest customer satisfaction.
• Provide assistance and guidance to the team for developing strategies, policies or procedures for introducing, evaluating or modifying information technology applied to clinical workflows, medical practice administration, revenue cycle and patient engagement.
• Coordinate with Product and Operations management to identify goals and scope of clinical projects.
• Support activities of Deployment Team in terms of aligning the system capabilities with clients clinical and operational business needs.
• Participating in tender & new business responses where required.

Business Engagements:

• Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements.
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into easily understandable proposals
• Scan healthcare industry environment for generic industry requirements and build into a URS.

Product team & Business team

• Supporting and assisting all teams and team members as Business Analyst.
• Supporting the training process.
• Identify bottlenecks and come up with novel ways to solve them.
• Understand generic healthcare industry requirements.
• Maintain in-depth knowledge in the focus area of our products.
• Supporting creation of business requirements documentation.
• Ability to partake in client workflow analysis to support scope of work finalization

Project and Scrum Team Engagements:

• Working within the Project Team as Business Analyst.
• Working with the other team members to investigate problems.
• Building and developing high quality solutions to problems.
• Creating functional specifications with acceptance criteria in accordance with business stakeholders, technical leads or solution architects.
• Support the entire product lifecycle (concept, scoping, design, test, release and support).
• Responsible for (business) demonstrations and presentations.
• Participating in agile scrum events.
• Other duties as required

Desired Experience & Qualification

Education & Experience Required:

• 3+ years clinical experience.
• 3+ years business experience.
• Direct experience with user story writing in an Agile environment.
• Demonstrated user story and acceptance criteria writing skills.
• Familiarity with various documentation tools, issue tracking tools (Confluence and JIRA) and wireframing.

Knowledge and Skills:

• Excellent written and verbal communication skills.
• Be highly innovative, flexible and self-directed.
• Experience working in a software development company.
• Knowledge of healthcare certifications and industry standards (like Meaningful use requirements, HIPAA standards, SNOMED, CDA, ICD, HL7, etc).
• Knowledge about business process management, notation and tools.
• Must be able to work well on a personal level with colleagues.
• Degree or certifications is a bonus (like clinical qualifications).
• Healthcare domain expertise is a bonus.

Working conditions/Environment:

• May be required to work beyond office hours xe2x80x93 some nights and weekends xe2x80x93 as required by the needs of the department and this position as well as the needs of the organization.
• Travel might be required for clinical workshops at client sites.
• Ability to attend and conduct presentations is required.
• Manual dexterity required to use laptop, iPad and peripherals.

Juru Holdings