Business Analyst Commercial Insurance

Johannesburg, Gauteng, South Africa

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Duties & Responsibilities:

Collaborate with business stakeholders to gather, analyze, and document business requirements
Design and optimize business processes, workflows, and operating models using BPMN standards
Partner with business and technology teams to ensure seamless alignment between requirements and solutions
Support initiatives in the commercial insurance domain, including underwriting, policy administration, claims, and related processes
Conduct gap analysis, impact assessments, and feasibility studies for process improvements and system enhancements
Translate complex business needs into clear functional and non-functional requirements
Facilitate workshops, stakeholder discussions, and requirements walk through
Ensure solutions are aligned with organizational goals, compliance needs, and best practices
Provide support during testing, validation, and implementation phases

Insurance

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