Job Description

Job Summary
A leading retail organization is looking for an experienced Business Analyst: Supply Chain Systems with strong experience in retail, finance, or consulting to join their team in Cape Town. This is an exciting opportunity for a commercially astute professional to act as a vital interface between the business and technology suppliers, developing optimal processes and system functionality to execute business strategy. If you have a background in system analysis, business process development, and UAT testing, we want to hear from you!
Responsibilities:

• Evaluate and define business process and system change requests received from internal users.
• Translate business process and systems requirements into specific projects and commercially viable solutions.
• Collaborate with process engineers to ensure warehouse technology and pick-and-pack applications integrate seamlessly with operational layouts.
• Act as a primary interface between the business and technology suppliers to develop optimal functionality.
• Coordinate and perform comprehensive testing, including User Acceptance Testing (UAT) and quality assurance for websites and internal applications.
• Produce detailed documentation regarding current information, data, and proposed solutions.
• Conduct training sessions and workshops to transfer system skills and knowledge to users.
• Manage the implementation of new solutions and provide ongoing support for incident resolution.

Requirements:

• Minimum of 5 years' experience as a Business Analyst, with at least 2 years in a retail, finance, or consulting environment.
• Degree or National Diploma in Supply Chain, Logistics Management, Information Systems, Business Analysis, or an equivalent qualification.
• Proven experience in system analysis and business process development, including workshop facilitation and mapping integration diagrams.
• High proficiency in MS Office, specifically advanced-level skills in Word, Excel, and PowerPoint.
• Working knowledge of business process mapping tools, with a preference for MS Visio.
• Solid understanding of Business Analysis and Project Management methodologies.
• Strong ability to elicit business and functional requirements and present solutions to both technical and non-technical stakeholders.
• Expertise in testing methodologies, including setting up test scenarios and facilitating User Acceptance Testing (UAT).
• Experience in drafting training materials and providing system support through incident management and resolution.
• Professional affiliation with a Business Analysis or Project Management institution is considered an advantage.

Contact Hire Resolve for your next career-changing move.

• Our client is offering a highly competitive salary for this role based on experience.
• Apply for this role today, contact Adrienne Steyn at Hire Resolve on

or on LinkedIn * You can also visit the Hire Resolve website: hireresolve.us or email us your CV: itcareers@hireresolve.za.com
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.
Hire Resolve
IT/Computer
Recruiter
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Specialists in Civil, Structural, Mechanical Engineering, Information Technology, Mining, Manufacturing and Finance Careers! Hire Resolve is one of the larger and more agile South African recruitment companies that focus on placing professionals and skilled people in permanent employment and contract employment. We prefer and focus on working with top quality professionals and candidates in South Africa and Africa. Hire Resolve has successfully placed Engineering, Mining, IT, Manufacturing and Finance professionals with top firms across the Western Cape, Eastern Cape, KwaZulu Natal, Gauteng and in Africa. Hire Resolve has assisted candidates to find jobs at over 100 JSE listed companies of which many are global companies with offices and operations in South Africa and Africa. It is for this reason that we are well respected in the industries we operate in and in the recruitment industry.

Skills Required