Requisition Details and Talent Acquisition Contact
Job Requisition: 142237
TA Specialist: Refilwe Falatsi
Closing Date: 24 October 2025
Location: Park Square Campus, Umhlanga, KZN
Cluster: Personal and Private Banking | Nedbank Insurance | Operations
Please Note: Preference will be given to applicants from Underrepresented Groups
FAIS Affected
FAIS Affected - Yes
Job Purpose
By supporting the Risk Advisor within Nedbank Insurance brokerage, we drive the Nedbank Insurance brand and service strategy in achieving targets. Maximize operational efficiency, identify, and address client needs.Maintain and build relationships with all stakeholders.
Job Responsibilities
Service and manage a portfolio of clients.
Responsibilities include management of policy renewals, retention, policy amendments, client queries,verification of client data.
Assisting Risk Advisor in obtaining quotations, onboarding of clients and issuance of policies.
Adherence to underwriting criteria and application.
Adherence to service standards and Service Level Agreement (SLA).
Identify and recommend ways to improve business processes and systems to operate more effectively andadding value to clients and business.
Support the achievement of the business vision, strategy, and values.
Achieving development goals.
FAIS requirements being achieved and fully complied with.
Comply with Risk standards, policies and procedures as required by Compliance.
Share knowledge and industry trends with team and stakeholders during formal and informal interactions.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.
People Specification
Essential Qualifications - NQF Level Matric / Grade 12 / National Senior Certificate
Essential Qualification Short Term Insurance qualification (The actual certificate with SAQA confirmation to verify)
Qualification as per FSCA list: Cat 1.2 and 1.6 (Short-term Insurance Personal & Commercial lines) -
Matric
RE5 Certificate
COB required if appointed after 1 April 2018 on specific category
CPD for previous period from June 2024 to May 2025, if applicant was on the FAIS register during that period.
Preferred Qualification
NQF 5 Higher certificate in Short-term Insurance
Minimum Experience Level
3-5 years working experience in the short-term insurance industry (Personal & Commercial lines)
Experience working in a short-term insurance brokerage.
DOFA for Cat 1.2 and 1.6 for 12 months or more
Technical / Professional Knowledge
Communication Strategies
Data analysis
Governance, Risk and Controls
Nedbank policies and procedures
Principles of financial management
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Cluster Specific Operational Knowledge
Credit and risk Knowledge
Behavioural Competencies Building Partnerships
Earning Trust
Energy
Facilitating Change
Innovation
Work Standards
Planning and Organizing
Customer Focus
- Please contact the Nedbank Recruiting Team at +27 860 555 566
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.