We've got a position available for a broker retentions consultant
Company: King Price
Purpose of position:
Managing broker and client relationships to increase their loyalty and retain their business or services.
Responsibilities:
Handling difficult client calls
Retaining clients
Dealing with client and broker queries and complaints on all levels in a competent, efficient and professional way
Requirements:
Matric (essential)
RE and FAIS accreditation (essential)
Working knowledge of Obelix and PureCloud
Skills and Attributes:
Sales, retention and client service oriented
Attention to detail and quality oriented
Deadline and results oriented
Ability to take initiative
Enthusiastic and passionate about the job and the company
Organised and punctual with excellent time management skills
Teamwork and collaboration skills
Good judgment and problem-solving skills
Adaptable and resilient
Tolerance for stress
Selling skills
Good interpersonal and communication skills
Negotiation skills
Administration skills
Ability to positively influence team and clients
Live the King Price values
Should you not receive any feedback within ten (10) working days after the closing date, please accept your application as unsuccessful.
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