Job Description

Role Description The Broker Consultant will be responsible for managing, supporting, and growing relationships with appointed brokerages. The role focuses on driving profitable growth, improving broker engagement, and ensuring the effective positioning of the insurers short-term insurance products in the market.
Key Responsibilities

• Manage and develop strong, long-term relationships with an allocated panel of brokerages

Act as the primary point of contact between the insurer and broker partners * Drive new business, retention, and portfolio growth through broker engagement

• Provide product training, technical support, and market updates to brokers
• Support brokers with quotations, underwriting queries, and complex policy structures
• Identify growth opportunities within broker portfolios and implement action plans
• Monitor broker performance against agreed targets and KPIs
• Ensure compliance with FAIS, FICA, and internal underwriting guidelines
• Represent the insurer at broker meetings, industry events, and roadshows
• Provide market intelligence and competitor insights to internal stakeholders
• Collaborate closely with underwriting, claims, and internal sales teams

Minimum Requirements

• Minimum of 5+ years experience in a Broker Consultant or similar role within a short-term insurer
• Proven experience across both Commercial and Personal Lines short-term insurance
• Established, existing relationships with brokerages in the South African insurance market
• Strong technical understanding of short-term insurance products and underwriting principles
• Relevant insurance qualification (minimum NQF Level 4)
• RE5 qualification (or ability to obtain if required)
• FAIS-compliant and Fit and Proper
• Valid drivers licence and own reliable transport

Key Skills & Competencies

• Strong relationship-building and stakeholder management skills
• Commercial mindset with the ability to drive profitable growth
• Excellent communication, presentation, and negotiation skills
• High level of professionalism and credibility with brokers
• Ability to work independently and manage a large broker portfolio
• Strong planning, time management, and reporting skills

Advantageous

• Experience managing regional or national broker panels
• Exposure to both personal and commercial lines
• Existing footprint within key brokerage networks

Remuneration & Benefits Competitive salary aligned to experience + commission
If you do not hear back from us within 2 weeks, please consider your application unsuccessful.

Skills Required