Broker Client Care Consultant
Pretoria, GP, ZA, South Africa
Job Description
We've got a position available for a broker client care consultant
Company:
King PricePurpose of position:
Providing existing clients and brokers with exceptional service, identifying client needs, responding to client queries, and delivering royal service.
Responsibilities:
Handling all calls and e-mails from existing clients and brokers Fulfilling all administrative aspects of a client's policy Offering and upselling additional products and giving sound financial advice Dealing with all queries and complaints in a competent, efficient and professional manner, and in accordance with King Price's quality standards and values Treating every client and broker like royalty and providing amazing service
Requirements:
Matric / NQF4 equivalent (essential) RE5 and full FAIS accreditation (advantageous) Previous call centre experience (preferred) Computer literacy
Skills and Attributes:
Excellent communication skills (verbal and written) Client service and sales oriented Attention to detail and quality oriented Deadline and results driven Ability to take initiative Enthusiastic and passionate about the job and the company Planning, administrative, and organisational skills Adaptable with a tolerance for stress Problem-solving and negotiation skills Displaying traits of honesty and integrity Ability to positively influence others and work as a team
Should you not receive any feedback within ten (10) working days after the closing date, please accept your application as unsuccessful.
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1558695
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationPretoria, GP, ZA, South Africa
-
EducationNot mentioned