Job Description

Branch Manager required for Car Detailing operation including car wash and minor body repairs.

Performance based package.

Hunger to grow turnover, customer service oriented yet strong in procedures and controls.

Responsible for strategic sales growth
Assist in the development of the Operation's budget
Accountable for day to day running of the Operation
Maintains communication by preparing daily, weekly and month end profitability and productivity reports
Monitors Operations activity including number of transactions, sales volumes etc.
Maintains control over accounting procedures to ensure compliance with controls. If weaknesses are identified, reports them to the Managing Director - strong in admin and organised is critical.
Schedules, coaches, supervises and motivates staff in an effort to maintain optimal customer service satisfaction levels.
Assists in the interviewing and appointment of new staff
Maintains knowledge of products and services in order to train and motivate staff to cross and up sell
Monitors quality of service to customers and ensures that staff maximising opportunities to sell products
Ensures customer satisfaction, retention and attraction by analysing reported customer queries and customer survey questionnaires
Manages Contract customer relations
Manages and orders stock
Monitors material usage and its effect on gross profits
Assists in managing the security and safety of customer's property by analysing security and safety policies and procedures.

Ensure compliance with Health and Safety requirements

Previous experience and knowledge of Car Detailing and Minor Repairs (body and spray painting) will be a distinct advantage.

Basic Salary plus Performance Incentive

Job Type: Permanent

Pay: From R8000,00 per month

Work Location: In person