Job Description

Well known retailer in Tokai that specializes in upmarket home designer floor collections products in search of a highly organized, hands-on Branch Manager. This Designer Collection follows current market trends concerning fashionable colours, texture, design, and affordability. You will be ultimately responsible and accountable for the successful operation of the store, managing the employees of the branch, the achievement of sales targets and budgets, and for execution of company initiatives within the branch.

Main responsibilities include (but are not limited to):

Plan and direct the day-to-day activities of the branch

Ensure excellent customer satisfaction, always

Seek ways to better promote the store, the product offerings and service within the store

Develop and maintain the store attractiveness, presentability & cleanliness

Ensure the branch is always adequately staffed by:

Initiating hiring in a timely manner when staff leave or when seasonality demands it

Developing an appropriate scheduling plan for staff

Supervise and assist staff (there are 10 staff currently) in the areas of customer service, product knowledge, store maintenance, execution of promotions, company initiatives, branch administration and ensure that all staff are adequately trained to carry out their respective roles

Achieve sales and other targets, managing all controllable costs, with an overall view of maintaining profitability of the branch

Ensure product display in store is in line with merchandising guidelines

Ensure a strong system of inventory management is implemented and maintained, with specific focus on:

Adequate inventory levels of appropriate products in conjunction with procurement

Implementing stock counts in line with group direction

Ensuring ordering is done accurately and in a timely manner

Maintaining contact with suppliers to ensure maximum efficiency in purchasing process

Minimizing shrinkages and write-offs

Product range GP% targets are met by ensuring correct pricing and accurate capturing of receipts

Ensure branch administration is operating effectively and in line with company SOPs

Always ensure the safeguarding of the company assets within the branch

Ensure the store always remains clean and presentable

Personnel management, including selective HR duties

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

Matric certificate

Intermediate knowledge of Microsoft office programs, specifically Outlook and Excel

Good level of skill on retail ERP programs

Minimum 5-7 years retail management experience

Employer & Job Benefits:

Basic salary plus commission and incentives

Working Hours:

Monday - Friday: 08h00 - 17h00pm
Sat: 08h30 - 15h00 (Alternate)

Skills

Organized and self-motivated and takes initiative

Strong organizational and multitasking skills

Leadership qualities and ability to motivate a team

Fluent in English & Afrikaans

Excellent communication and customer service skills

Strong management and coaching skills

Strong inter-personal skills

Good sales and customer service orientation

If you are interested in this opportunity, apply with your most recent resume & supporting documents.

Please note should you not receive a response from us within 7 working days; kindly consider your application unsuccessful. We wish you all the best.

Job Types: Full-time, Permanent

Pay: R30000,00 - R40000,00 per month

Work Location: In person