Job Description

VACANCY: BRACH MANAGER

Job Title

: Branch Manager

Department

: Operations

Location:

Leondale, Kwa-Mhlanga & Standerton

Job Purpose

: Lead the attainment of company strategic objectives at branch level by delivering financial results, superior customer experience and engaged staff to achieve sustainable business growth.

Qualifications

:

Diploma in Business Management or any similar qualification

Valid Driver's Licence with PDP

Experience Required:

At least

three years'

experience dealing with the following:

Staff management, implement corporate culture and maintains a high level of employee morale to minimize turnover and maximize customer service satisfaction. Develops a quality service to obtain the company's growth objectives. Responsible for ensuring deposit growth to obtain the company's deposit growth objectives by promoting the company's products and services. Monitors and make decisions on accounts. Communicates and implements new ideas and marketing strategies within branch market area to improve sales, marketing, and staff development. Develops individual and commercial business through expansion, retention, and development strategies. Previous IR (Industrial Relations) experience and good knowledge of IR Procedures Excellent communication skills (both written and verbal) Computer literate (MS Office) Ensures branch compliance with audit and regulatory procedures
Experience as a manager in a service-related industry

Experience as a manager in funeral insurance/burial industry or related.

Technical and Behavioural competencies required:

Process Management

Financial Results

People Management

Customer Experience

Stakeholder Management

Governance, Safety, Compliance

Job Type: Permanent

Application Question(s):

Do you live within the vicinity of the areas mentioned on the advert?
Education:

Diploma (Preferred)
Experience:

Client Services Management: 5 years (Required)
Work Location: In person

Application Deadline: 2025/06/10