Job Description

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com
Location: Rosslyn
Job Posting Title: Branch Manager, Operations, Solutions
Time Type: Full Time

MAIN PURPOSE OF THE ROLE
Manage all aspects of contract logistics operation to ensure:

• Budget revenue and EBIT targets consistently met or exceeded;
• Daily cost control, including actual heads not exceeding authorized, and no overtime;
• Contractual obligations and SLA/s consistently achieved;

o Maintain operational performance in line with client agreed SLA
o Maintain Internal KPIxe2x80x99s

• Credibility and trust relationship developed with client/s resulting in satisfied client/s that renew with DSV
• Multi-skilled, motivated and productive staff with low staff turnover;
• All aspects of compliance, including HSE and QMS managed and compliant at all times;
• Extremely high stock integrity with both bin and count accuracy meeting or exceeding client SLA.
• Take ownership of a warehousing operation, in line with DSV policies & strategies
• Implement, maintain & improve best industry warehousing practices
• Identify, drive and implement improvements in support of productivity & cost savings.
• Managing Sigma projects to ensure initiatives are delivered on time.
• To effectively manage the operation in terms of operational performance, people management, quality management, health & safety compliance and financial performance.
• Ability to engage at a tactical and strategic level whilst building strong relationships with the client/s.

Tertiary Qualification(s)
Matric Advantageous - Diploma / Degree in Operations Management or Supply Chain
More than 10 years relevant experience in industry with in-depth experience in all job-related requirements listed below.

Additional Computer Skills Advance knowledge of WMS xe2x80x93 SAP > 6 years experience
Highly proficient in Excel/PowerPoint for data management and reporting.

Computer Literacy - Immediate

Electives xe2x80xa2 Advanced planning abilities xe2x80xa2 Sound decision maker xe2x80xa2 Assertive and sound negotiator xe2x80xa2 Presentation skills xe2x80xa2 High work rate and attend to detail xe2x80xa2 Well-developed communication skills xe2x80xa2 Must demonstrate initiative xe2x80xa2 Required to be self-motivated, committed and able to work under pressure xe2x80xa2 Must be conscientious about meeting deadlines xe2x80xa2 Well organized xe2x80xa2 Team Player xe2x80xa2 Ability to work independently
Job-related Requirements

• Minimum of 15 years of experience in Supply chain and logistics.
• Minimum of 10 yearsxe2x80x99 experience in Automotive Warehousing.
• Minimum of 10 years of experiencing managing a client account.
• Minimum of 10 year of experience with Africa exports xe2x80x93 Airfreight, Sea freight and Road freight
• Minimum of 6 years of experience with SAP
• 5+ Yrs. People Management experience
• IR management exposure
• Sound professional Communication skills written and spoken
• Strong interpersonal skills and proven leadership abilities
• Analytical skills & Problem-solving ability
• Risk assessment ability
• Planning & organizing ability
• Decision making ability and confidence to operate independently
• Detailed knowledge of automotive spare parts and accessories industry
• Ensure strict compliance to Policies, Regulations, WIxe2x80x99s
• Extensive knowledge of problem-solving techniques and corrective action tools (CAPAxe2x80x99s)
• Daily Labour scheduling
• Own vehicle
• Driverxe2x80x99s license
• Ability to work extended hours
• Ability to work after hours
• Ability to travel

Duties and Responsibilities:
Consistently achieve or exceed EBIT targets;

• Ensure high level of training and safety awareness on site to avoid safety incidents whereby people, equipment or facility are accidentally harmed;
• Ensure daily system to system stock on hand recon and alignment between DSV and client systems, and immediate investigation and CAPA for any variances;
• Ensure invoicing is accurate and supported with suitable back-up documentation, and avoid credit notes wherever possible;
• Drive monthly cost reviews, tracking and trend measurement at line item level to ensure costs are challenged and every

effort is made to avoid or reduce them from month to month;

• Ensure all unavoidable costs are controlled and fully recovered where possible via accurate and on time invoices, and all revenue is received on time and in full from clients with remittance supplied;
• Maintain operational performance and contractual compliance to consistently achieve agreed SLA & KPIxe2x80x99s and avoid any claims for losses and damages;
• Ensure Stock Management processes are carried out and objectives are met on a daily basis. This includes daily replenishments, cycle counting (including empty bin checks) and SKU consolidation;
• Maintain frequent and excellent communication and effective expectation management with client;
• Ensure all client queries are documented, addressed and feedback provided to client within 24 hours;
• Maintain Internal and External Reporting of accurate and high-quality content and format;
• Identify, drive and implement improvements in support of productivity & cost savings (aligned to DSV SIGMA);
• Effectively manage the operation in terms of financial performance, operational process adherence, HSE / Legal compliance (health, safety & environment), GDP / GWP compliance, constant audit readiness and compliant safety incident reporting (on time and in full);
• Effectively manage Quality Management Systems (ISO) in accordance with DSV company policies, procedures and specific audit requirements;
• Ensure Corrective and Preventative Action reports and register are kept up to date;
• Ensure facility, processes and documentation in constant audit readiness so that we always pass audits with no major findings. Audits include ISO, Ops Assessments and TAPA;
• Proactively maintain all facility, equipment and systems to ensure safety and business continuity;
• Effectively performance manage and lead your team to ensure they are trained, productive and have high morale, with full adherence to Site Rules, BCEA, LRA and DSV code of conduct;
• Ensure regular documented two-way communication sessions with management and supervision of all areas (at least weekly);
• Ensure effective succession planning in place down to and including team leader level;
• Maintain and drive culture of Ops Excellence with ongoing OTP, SPQRCE and 5S (housekeeping) in Workplace;
• Maintain a staff recognition program with monthly feedback;
• Ensure all people on your site (clients, staff, contractors, visitors etc.) fully adhere at all times to DSV Site Rules, OHSA and good safety practice to safeguard their health, DSV and client property, and prevent resultant claims;
• Ensure MHE is shared and utilized as much as possible, all underutilized MHE is returned, and MHE is well maintained and not damaged at any time whilst on site.

Disclaimer: Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSVxe2x80x99s Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time.