Job Description

Location-East London , ,South Africa (ZA)

Job ID -5671

Key Responsilities

• Set the branches official goals, operational plan and budget in coordination with the Country Manager / DCE
• Ensure adherence to the corporate image, culture, and operations standards related to the branch
• Coordinate with the Regional HR to recruit talented employees
• Ensure proper training to all staff in the branch to enable the staff to conform to all Aramex standards in coordination with the training manager / member.
• Controlling the branch costs in general and abide with the budget constraints
• Report to the country manager / DCE on the status of the office, employees, clients, and compare that with the set plans and budgets.
• Ensure proper customer service to all branches and Aramex clients
• Follow up on all customer requests and ensure resolution of any pending problems
• Ensure that all the branch clients' accounts are reconciled and dues collected on time as per the guidelines set by the Country Accounts Manager
• Control the expenses and overheads of the branch
• Visit customers to enhance relationships and explore new business opportunities
• Achieve the set budget and targets

MINIMUM REQUIREMENTS:

• Minimum requirement is a Matric (Grade 12) qualification
• Bachelor's Degree or similar qualification and/or experience advantageous
• Previous Corporate Sales experience
• 3 Years management experience
• Need to have worked for reputable corporates
• Proven track record of having made target and successfully lead a team
• Industry experience with understanding of full Supply Chain is a necessity
• Experience in presentation and negotiation of business solutions at senior management level
• Valid Code 08 driver's license and own reliable transport and willing to travel
• SKILLS AND COMPETENCIES:
• Customer Focus
• Communication and Interpersonal
• Planning/ Organizing
• Time Management
• Presentation Skills & Creative thinking / Innovation
• Negotiation Skills
• Coaching and development & Team Building
• Problem solving and Decision making
• Leading and motivating
• Strategic and Consultative selling

Company Overview:

Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world's most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex's DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.

Aramex