Job Description

DETAILS OF THE VACANCY

Job Title

Branch Manager

Location

Durban

Department

Specialist Property Department

Salary Grade

Manager Level 2

Reporting to

Regional Manager

Reporting staff

Yes

Type of Position

Permanent

Working hours

Mondays to Fridays from 08h00 - 16h30

Alternate Saturdays from 09h00 - 12h30

PURPOSE OF THE POSITION AND KEY RESPONSIBILITIES

The purpose of this position is to manage a team of legal and administrative staff at a branch level, who are required to assist members (clients) with legal advice and paralegal solutions to common problems, within the parameters as set by the Company and the Scorpion Legal Protection Membership Agreement.

Key Responsibilities include, but are not limited to the following:

General Branch Management

Manage staff to ensure that service standards are upheld

Staff Development & Discipline

Performance management, assessment, motivation, and discipline of staff

Reporting and Quality Assurance

Monthly and weekly reporting on activities, quality, and budgeting

Liaison with Attorneys/Claims

Department

Attend to obtaining advice and instructions on legal matters

Liaison with Clients and Employees

Dealing with and minimising complaints/conflict between staff and clients

MINIMUM REQUIREMENTS AND GENERAL WORKING CONDITIONS

Education

Must have Matric (Grade 12); and Equivalent

Must have Legal Degree.

Admitted Attorney and Management Qualification Advantageous

Experience

At least 4 year's relevant working experience.

Completed internal Menu One and Membership Agreement.

Proven Performance Track Record

Must have leadership skills

Ability to provide guidance on resolution of complex Property disputes

Other

Must be computer literate; specifically, proficient in MS Word, Excel, and Outlook.

General working conditions

Regular office environment and no health and safety risks involved.

PRE-REQUISITE COMPETENCIES

Knowledge Competencies

Professional knowledge

Product knowledge

Skill Competencies

Accuracy

Attention to detail

Administrative skills

Analytical thinking ability

Computer literacy

Conceptual thinking ability

Conveying information

Decision-making skills

Financial interpretation

Flexibility

Goal setting ability

Listening skills

Numerical ability

Organisation awareness

Organising ability

Persuasiveness

Planning ability

Problem-solving ability

Self-control

Teamwork

Time-management skills

Verbal communication

Written Communication

Behavioural Competencies

Acceptance of change

Action orientation

Administrative orientation

Computer systems orientation

Concern for order

Customer service orientation

Decisiveness

Information seeking

Initiative

Integrity

Levels of energy

Organisational commitment

Persistence

Personal growth orientation

Numerical orientation

Self-confidence

Stress tolerance

APPLICATION AND CONTACT DETAILS

To apply for this position, send in your updated cv.

Contact Person

Thembi Tambani on Email:

recruitment@scorpion.biz

Reference Number

When submitting your application, please quote reference number

SLP 022/25

Closing Date

Friday, 18 April 2025

EMPLOYMENT EQUITY

The company's intention is to promote equity through filling of all numeric targets as contained in the Employment Equity Plan. To facilitate this process successfully, an indication of race, gender and disability status is required on your application. Please note that the employment of family relatives is strictly prohibited.

In the event of no internal applications having been received, external applications will be considered. If you have not been contacted within 2 weeks of the closing date, please consider your application to have been unsuccessful.

PRIVACY STATEMENT

Scorpion Legal Protection is committed to protecting your privacy. Your information will be used properly, lawfully, securely and transparently for the purpose of recruitment processes. Scorpion Legal Protection has implemented appropriate technical and organisational information security measures to help keep your information secure, accurate and current.

Job Type: Permanent

Pay: R33737,00 - R46669,00 per month

Ability to commute/relocate:

Durban, KwaZulu-Natal 4091: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelors (Required)
Experience:

Minimum: 4 years (Required)
Work Location: In person

Application Deadline: 2025/04/19