Branch Manager

Cape Town, Western Cape, South Africa

Job Description


Branch Manager
Manage and lead the operations, focusing on customer service, fleet management, and revenue generation, responsible for the monitoring branch performance, ensuring availability, and supervising the branch team to achieve business objectives.
Job Type: Permanent
Job Location: Cape Town
Duties and Responsibilities:

  • Supervise and guide branch employees, including training and development, performance management, and scheduling
  • Implement strategies to increase bookings and optimize branch performance to meet financial targets.
  • Ensure high standards of customer service, addressing customer needs and
complaints effectively. * Ensure proper vehicle maintenance and condition, and manage the branch's fleet effectively.
  • Manage daily branch operations and other administrative tasks.
  • Analyze branch performance, identify areas for improvement, and report on key metrics.
  • Ensure compliance with company policies and procedures, as well as relevant legal regulations.
  • Contribute to local sales and marketing efforts to promote the branch and drive business.
Minimum Requirements:
  • Matic
  • Tertiary qualification would be an advantage
  • 10+ years of experience in customer service/fleet management/staff management
  • Must have own transport
Skills
Branch Management Customer Service Fleet Management Marketing Performance Measuring Sales Staffing Transportation
Industries
Customer Services Transport

Skills Required

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Job Detail

  • Job Id
    JD1632779
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cape Town, Western Cape, South Africa
  • Education
    Not mentioned