Bpo Hr
Mount Edgecombe, ZN, ZA, South Africa
Job Description
We are seeking a dynamic and experienced
Human Resources Officer
with a minimum of3 years' experience in a fast-paced call center environment
. The ideal candidate will be responsible for managing core HR functions including recruitment, employee relations, compliance, performance management, and HR administration.Key Responsibilities:
Manage employee relations, conduct investigations, and resolve disciplinary matters Provide HR support to operations teams and act as a strategic business partner Drive performance management processes including KPIs, appraisals, and staff development Maintain accurate and up-to-date HR records and ensure compliance with labor laws Manage leave processes, staff wellness, and absenteeism Ensure policies and procedures are implemented and adhered to Provide HR reporting to management and assist in audits
Minimum Requirements:
Minimum of
3 years HR experience in a call center or BPO environment
Sound knowledge of South African Labour Law and HR best practices Excellent interpersonal, communication, and conflict-resolution skills Ability to work in a high-pressure, target-driven environment Proficiency in MS Office and HR systems (e.g., Sage, SimplePay, or similar)Soft Skills:
High attention to detail and strong organizational skills Ability to handle sensitive and confidential information Adaptable and proactive with a hands-on approach Strong decision-making and problem-solving abilities
To Apply:
Please send your CV and cover letter to Recruitment@icallgroup.com with the subject line
"HR Officer Application"
.WhatsApp - 0631538097
Job Type: Full-time
Work Location: In person
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Job Detail
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Job IdJD1469186
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMount Edgecombe, ZN, ZA, South Africa
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EducationNot mentioned