Job Description

Booking Coordinator
Join a high-performing healthcare staffing team in a dynamic, fast-paced environment
Office-based Gardens, Cape Town | Full-time | R25,000 per month
About Our Client
Our client is a nurse-led healthcare staffing agency with Tier 1 contracts across Northern Ireland. They are known for delivering reliable, high-quality staffing solutions to both Trusts and private sector clients. With a supportive leadership team and a collaborative culture, this is an environment where your efforts make a direct impact and career progression is genuinely achievable.
The Role: Booking Coordinator
As a Booking Coordinator, you''ll be part of a dedicated team of six, responsible for coordinating shifts, managing staff availability, and ensuring clients receive timely and professional service. This is a busy, rewarding role that requires clear communication, strong organisational skills, and the ability to stay calm under pressure while delivering results.
Key Responsibilities
Minimum 1-2 years experience in booking, scheduling, rota management, or recruitment roles
Coordinate and book nursing and healthcare assistant shifts across multiple Trusts and private clients
Match staff to open shifts based on compliance, skill set, and preferences using Logezy
Maintain accurate shift records, confirmations, and cancellations
Work collaboratively with fellow Booking Coordinators, contributing to daily handovers and team goals
Build and maintain strong communication with candidates and clients via calls, WhatsApp, and email
Liaise with compliance to ensure only cleared staff are booked, supporting audits and payroll reporting
Manage short-notice cancellations, following escalation and 24-hour cancellation processes

Skills Required