Job Description

Are you an energetic, detail-oriented, and computer-savvy individual who thrives in a fast-paced environment? Were urgently looking for a Booking Clerk / Administrator to join our vibrant team! If youre a people-person with a passion for service and love keeping things organised xe2x80x94 we want to hear from you!
About the Role:
You'll be the heart of our booking operations converting enquiries into confirmed reservations and ensuring guests are well taken care of from start to finish. Your keen eye for detail and computer skills will be key in managing month-end processes, capturing payments accurately, and keeping all systems running smoothly.
Working Hours:

• Monday to Friday: 8:00am 5:00pm
• 2 Saturdays per month until 2:30pm
• 1 Sunday per month until 2:00pm (youll get a weekday off after that)

Key Responsibilities:

• Convert guest enquiries into confirmed bookings
• Process bookings, cancellations, and changes efficiently
• Handle check-ins, check-outs, and guest communication
• Assist with month-end reporting and capturing of payments
• Maintain accurate records and ensure compliance (POPI/FICA)
• Liaise with other departments (e.g., cleaning and maintenance)
• Problem-solve guest issues with a professional and proactive attitude

What Were Looking For:

• Strong computer skills and attention to detail (essential for capturing and reporting)
• Excellent spoken English (Afrikaans a big plus!)
• A fun, bubbly personality someone who enjoys working with people
• Well-presented, professional, and confident communicator
• Able to multitask and remain calm under pressure
• Basic bookkeeping knowledge and a valid drivers license are essential

Join a friendly, fast-paced team that values positivity, reliability, and great service. Apply now this role is urgent and were ready to move quickly!