Job Description

The purpose of a Billing Agent is to ensure the accurate billing, reconciliation, and financial reporting of airline ticketing transactions across IATA BSP, ARC, and Travelport platforms. The role is responsible for maintaining the accuracy of airline revenue, refunds, and supplier accounts, as well as capturing and reconciling all related transactions within Quicktrav and associated systems.
Job Advert Details
Job Category Finance
Job Objectives

• Perform complete BSP/ARC reconciliations, ensuring all airline billings, refunds, and adjustments are accurately processed and balanced within required deadlines.
• Process, verify, and submit transactions through IATA BSP Link / BSPlink, maintaining full compliance with IATA requirements.
• Capture, verify, and reconcile invoices, credit notes, and supplier transactions within Quicktrav, ensuring data integrity between accounting and operational systems.
• Reconcile TINS (Ticketing Identification Numbers) to ensure full traceability of sales and refund activity.
• Process and verify airline refunds, ensuring compliance with airline fare and refund rules.
• Review BSP statements and allocate correctly to the general ledger or relevant accounts.
• Match and reconcile Quicktrav reports against BSP/ARC statements and company records.
• Identify and resolve billing and reconciliation discrepancies by liaising with airlines, consolidators, and internal teams.
• Assist in month-end closing and BSP remittance preparations, providing reconciled data and variance explanations.
• Assist in preparation of management reports covering sales, refunds, commissions, and outstanding balances.

Qualifications

• Matric / Grade 12 with Accounting as a subject - (essential).
• IATA BSP Link / BSPlink Certification - (esential).
• Quicktrav training or certification - (preferred).
• Travelport platform training - (preferred).

Experience

• +1 years' experience in airline billing, BSP/ARC reconciliation, or a travel industry finance environment - (essential).
• Practical experience with IATA BSP Link / BSPlink and ARC reporting systems - (essential).
• Hands-on experience in Quicktrav, including invoice capture, posting, and reconciliation - (essential).

Knowledge and Skills

• Familiarity with Travelport systems (e.g., Galileo, Smartpoint) and related travel platforms - (preferred).
• Strong understanding of airline refund processes, ticketing, and TINS reconciliation - (essential).
• Competence in Microsoft Excel for reconciliations and data analysis - (essential).

Skills Required