Job Description

Job Details
Closing Date 2024/03/17
Reference Number SHO240307-8
Job Title Beauty Consultant
Job Type Permanent
Location - Country South Africa
Location - Province KwaZulu-Natal
Location - Town or City Pietermaritzburg
Purpose of the Job

Are you passionate about beauty and skincare?

Medirite Plus Brookside is looking for a dedicated Beauty Consultant with a strong interest in the retail beauty industry to join our team and provide expert advice on beauty and wellness products.

Your main duties will consist of :

• Advising customers on products and prices and;
• Promoting and selling beauty products by means of rendering excellent customer service

Our Group and all its operating companies are committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

Job Advert Details
Job Category Retail
Job Objectives

• Maintain efficient operations, stock management, and shrink control in the beauty department while upholding housekeeping and administrative standards.
• Giving product demonstrations and helping customers find products that meet their needs.
• Identify customer needs and recommend cosmetics and skin care products based on their preferences.
• Drive and maximize beauty department sales through promotions, cross-selling, and up-selling beauty products.
• Ensure proper presentation of products on shelves.
• Explain to customers how to use products theyxe2x80x99re interested in buying.
• Keep up to date on all beauty products, ranges, trends, promotions, and events in order to provide accurate information to customers at all times.
• Ensure and maintain high levels of customer satisfaction by providing excellent customer service by means of sales, merchandising, and stock control of products.
• Handle customer queries and escalate where necessary to management.
• If required, assist with any ad hoc duties, excluding dispensary.

Qualifications

Essential

• Grade 12 qualification

Desirable

Professional certification in Beauty Therapy and Makeup or any other relevant course. Certifications in cosmetology will be an added benefit.

Experience

Essential

• Proven experience working within a beauty and skincare environment in a similar role.
• At least 5 months of point of sale / till point experience within a retail environment.

Knowledge and Skills

• Ability to demonstrate and promote beauty products.
• Understanding of which products suit different skin types.
• Solid communication and interpersonal skills.
• Strong product knowledge of various cosmetics and beauty products.
• Excellent customer service and sales abilities.
• Results and target-driven.
• Strong administration skills.
• Bilingual, preferably fluent in Afrikaans and English.
• Engaging and friendly personality.
• Retail/FMCG background and understanding of merchandising and promotions principles.
• Knowledgeable of payment procedures (e.g. cash, cheque, bank card, credit cards, coupons, vouchers).

Shoprite Holdings