Job Description

Position summary
Industry: Wholesale & Retail Trade
Job category: Other: FMCG, Retail, Wholesale and Supply Chain
Location: Cape Town
Contract: Permanent
EE position: No
Introduction
Build capable and confident consultants in the Beauty Business Unit and ROG (Beauty) through the implementation, maintenance and co-ordination of a relevant learning framework & offer that enables alignment between business process, systems, ways of working and technical and functional competence.
Job description
Business process change impacts understood & addressed
Understand business process changes and how these translate into shifts in ways of working and/or competence requirements in each of the functional areas - within Beauty and across the Value Chain.
Work with the SME's/Business Process Owners for each of the functional areas within FBH to anticipate and establish - then hard-wire into updated RACI, job profiles, KPI's and/or shifts in ways of working using an approach agreed with HR and Line.
Beauty learning needs identified and translated into prioritised skills plan & training schedule
Collaborate with FBH & ROG leadership, HR and the Continuous Improvement Management team & support specialists to identify knowledge, skills and competence gaps. Identify learning & development requirements and ensure that these are prioritised and signed off as part of the WSP for FBH and ROG (Beauty).
Partner with HR to ensure that generic and individual-specific learning needs are identified, prioritised and delivered according to agreed WSP.
Delivery of Learning Brand - aligned and supportive of the principles and Philosophies of the WW Learning and Development Strategy and People development framework
Continuously engage with HR to ensure alignment with the latest L&D thinking & approach.
Leadership Competence and Capability
Collaborate with HR and OD/L&D to build and support leadership development effort
Integrate all agreed leadership development initiatives into the FBH learning and training
Competence Assessed
Appropriate, relevant, ongoing competence assessment methodologies in place and being used by the CI team in collaboration with HR and Line Management to assess competence and determine learning and development needs at a collective and individual level.
New and existing projects supported and enabled
Work with the project teams to identify, anticipate and respond to changes in knowledge, skills, processes or ways of working required to embed the new initiative.
Learning Framework and Governance (ROG Beauty academy & Beauty H/O)
Provide the overall framework and approach within which appropriate learning can take place.
Ensure that methodologies and media used for learning are brand aligned and relevant
Ensure that all new recruits are fully trained according to an agreed approach for their particular discipline (monitoring)
Training
In conjunction with relevant CI functional expert, and Central HR L&D team /outsourced partners, design and develop training material
Ensure continuous review and refresh of training material where required
Monitor and manage delivery against agreed training plan (including training calendar)
Ensure approach to the archiving of training material is maintained and kept up to date by functional experts
Contract, plan schedule and conduct (some) training for new and existing staff on all business processes and ways of working.
Manage all training logistical requirements.
Budgets & Admin
Manage training activities and business operations in line with agreed budgets.
Ensure all admin related to training is accurate and up to date
Minimum requirements
Relevant honours degree with education/training bias
5-10 years' experience in product and process knowledge
Strong business/HR and change background
Facilitation and beauty content creation skills
Ability to engage with learners and communicate effectively
Ability to analyse and interpret information relevant to appropriate audience
Ability to collaborate and influence various stakeholders at all levels
Understanding of the FBH merchandise Processes, Policies and Procedures - would be an advantage
Ability to design training material
Working knowledge and experience of learning & development methodologies
Working knowledge of the SA Skills Act and ETA requirements

Skills Required