Job Description

Job Overview

Business Segment:

Personal & Private Banking

Location:

ZA, Gauteng, Durban, Durban

Job Type:

Full-time

Job Ref ID:

80435764A-0002

Date Posted:

6/30/2025







To deliver a quality service and manage service gaps realised by clients as they engage through the bank's various touchpoints. Deepen bank-client relationships primarily focused on lending and transactional product entrenchment and uptake on the bank's rewards programme. Mainly driven via campaigns execution and reactive response to client demands.



Qualifications

Type of Qualification:

First Degree

Field of Study:

Business Commerce

Licenses & Certifications:

FAIS Representative



Experience Required

Client Coverage

Personal and Private Banking

1-2 years

Relevant FAIS qualification with FAIS experience and operate without supervision for intermediary services. Operate under supervision for advice. Previous experience within a physical, virtual or voice branch environment with good understanding of bank processes, policies and products.



Additional Information

Behavioural Competencies:

Articulating Information

Challenging Ideas

Conveying Self-Confidence

Convincing People

Developing Expertise

Establishing Rapport

Examining Information

Exploring Possibilities

Impressing People

Interacting with People

Interpreting Data

Making Decisions

Meeting Timescales

Providing Insights

Pursuing Goals

Seizing Opportunities

Showing Composure

Team Working

Understanding People

Technical Competencies:

Banking Process & Procedures

Client Knowledge

Client Retention

Client Servicing

Customer Understanding ( Consumer Banking)

Product Knowledge (Consumer Banking)

Risk Awareness

Risk Identification

Please note:

All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za