Job Description

Job Overview

Business Segment:

Archived_01_Business & Commercial Clients

Location:

ZA, undefined, Cape Town, Towers North. Cnr Heerengracht, Adderley Street,

Job Type:

Full-time

Job Ref ID:

80186017_80333505

Date Posted:

6/2/2025







To take demand from Business Banking (SE Lifestyle) customers for any banking matters ranging from product questions to customer account activities, as well as business account opening, whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the customer within product and legislative (e.g., FAIS) parameters.



To provide a Direct CST based, proactive sales and service function to a portfolio of Small Enterprise (SE) customers requiring uncomplicated and standardised financial product solutions in order to add value and contribute to the overall profitability of the Direct CST.



To use data to identify system conditions that may hinder capability of response and what matters to the customer, whilst maximising value demand.



Qualifications



Minimum Qualification



Bachelor of Commerce (NQF7 FAIS Aligned Qualification)



Experience



5-7 Years

Previous experience within a physical, Virtual or Voice branch environment with good understanding of bank processes, policies and products.

Additional Information

Behavioural Competencies:

Interacting with People

Taking Action

Interpreting Data

Establishing Rapport

Meeting Timescales



Technical Competencies



Risk Awareness

Risk Identification

Banking Process & Procedures

Business Process Improvement

Client Knowledge

Please note:

All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za