Back Of House Supervisor V&a Waterfront

Cape Town, WC, ZA, South Africa

Job Description

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION




To be responsible for managing product life cycles from entry to exit


To drive productivity of stock movements in relation to delivery receiving and transfers


To take ownership over the implementation of Heart of House and Management of Stockroom Layouts and its maintenance


To execute store operations with specific focus on product and consumer service in line with brand image


To use his/her expertise and experience to provide feedback and coaching opportunities to subordinates and store team




KEY RESPONSIBILITIES




Awareness of store targets and actively works to meet or exceed these by using all the resources available inside and outside of the store


Uses retail and commercial expertise to maximize sales opportunities by prioritizing merchandise flow to the sales floor


Is a role model for stockroom operations ensuring all processes adhered to whilst providing feedback on ideas and suggestions on driving productivity to line manager and store team


Ownership for completing deliveries quickly and accurately while adhering to stock protection procedures


Accurately records and manages all stock movement in and out of store via IC processes or Omnichannel within a timely manner


Works as one with line manager to ensure adequate consumables are provided to create an effective environment, highlighting issues to line manager where required


Responsible for Inventory accuracy within the flagship environment executing cycle counts and controlling adjustments in line with line manager and store team


Ownership of all stockroom health and safety topics, checks and complies with all policies and procedures to maintain a safe and sustainable working environment


Identifies improvement opportunities and communicates suggestions to line manager and store management to drive commercial success


Provides strong leadership skills in order to guide and train own team on Stockroom Operations, managing performance via the Company Performance system (#MyBest) with the support of HR Manager and line manager where required


Collaborates productively and respectfully with all team members acting as one Store Team to meet or exceed store goals


Makes himself/herself available to support other team members when needed


Communicates a desire to learn and seizes all available opportunities to drive his/her development and increase performance




KEY RELATIONSHIPS


Customers Inventory Control Team Merchandising Team Logistics Team Peers and Supervisor




KNOWLEDGE, SKILLS AND ABILITIES




Adapts communication style to service both internal and external consumers dependent on the situation


Flexibly adapts approach to accommodate the needs of multiple internal and external consumers at the same time


Deals professionally with difficult situations


Uses retail and commercial expertise to drive overall store sales by prioritising the consumer and brand at all times whether it be by Omnichannel or by flow of merchandise to the sales floor


Supports team by actively helping where required by line manager


Is thorough and detail oriented in maintaining a clean and organised stockroom


Stockroom management or people management experience is mandatory






REQUISITE EDUCATION AND EXPERIENCE




Matric Certification or equivalent


5+ years in sports/fashion retail with customer-facing, commercial, stock management, and logistical expertise



Minimum 2 years experience in a Senior Stockroom Management role



Intermediate numeracy and literacy and advanced verbal communication skills


AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE'S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.




COURAGE: Speak up when you see an opportunity; step up when you see a need..


OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.


INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.


TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.


INTEGRITY: Play by the rules. Hold yourself and others accountable to our company's standards.


RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.






AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE.





- CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU -





BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS.



JOB TITLE:
Back of House Supervisor - V&A Waterfront
BRAND:
LOCATION:
Cape Town
TEAM:
Retail
STATE:
West
COUNTRY/REGION:
ZA
CONTRACT TYPE:
Full time
NUMBER:
537590
DATE:
Nov 20, 2025

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Job Detail

  • Job Id
    JD1596893
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cape Town, WC, ZA, South Africa
  • Education
    Not mentioned