Description:
DSL Telecom is a Sales & Marketing company that specialises in high demand technology products including Internet, Voice and Cloud Services. We are the largest Vox business partner in SA, the largest post-paid Telkom dealer in the country and the first and largest Zoho partner in Sub-Saharan Africa. DSL Telecom has won numerous awards for our achievements and our positioning in relevant high growth industries means the possibilities are endless for DSL Telecom and the right candidate.
Job brief:
We're looking for a results-driven solutions sales representative to actively seek out and engage customer prospects. You will provide complete and appropriate solutions for every customer to boost top-line revenue growth, customer acquisition levels, and profitability for the business.
As a B2B sales Representative, you should showcase excellent communication and negotiation skills. You should also act proactively to address clients' needs and facilitate the sales process from beginning to the end.
Ultimately, you should contribute to an increase in sales and maintain our company-client relationships at a high standard.
Summary Responsibilities:
Selling products and services using solid arguments to prospective customers
Performing cost-benefit analyses of existing and potential customers
Maintaining positive business relationships to ensure future sales
Responsibilities Include:
Reach out to prospective clients through cold-calling, email, phone, face-to face etc. to meet sales targets.
Set up meetings and perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
Prepare and deliver appropriate presentations/demo's on products/ services.
Negotiate/close deals and handle paperwork (e.g. quotes, invoices, orders).
Follow up regularly after closing a sale to ensure client satisfaction.
Develop and maintain positive business, supplier and customer relationships.
Respond promptly to customer queries and complaints to find solutions, defuse tension and pass on issues to help-desk when needed.
Expedite the resolution of customer problems and offer solutions to maximise customer satisfaction.
Collaborate with team to achieve better results.
Report on a regular basis to management your sales activity, accounts status and possible issues.
Keep abreast of industry best practices and promotional trends.
Attend, engage, train and get certified on provided training platforms.
Continuously improve through feedback.
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