Job Description

Position Reports to: Operational Lead: Digital Fraud Restoration and Clean-up of Tax Records

Division: Ops Orchestration Enabling National Ops Scheduling Enabling: Digital Fraud Prevention & Investigation

Location: Pretoria

Advert Closing Date: 17 November 2023

About the Position

SARS has seen an increase in the number of attempts to abuse taxpayer accounts through identity theft. This is not unexpected as there has been an increase in cybercrime globally but also since SARS has expanded our engagements with our taxpayers to be increasingly on a digital level - in terms of digital documentation but also virtual face to face engagements, while we have decreased our human interaction at branches.

With the move of SARS to an increased digital organisation, it is important for the business to adjust to the increased use of technology that facilitate tax processes.

With the creation of the Digital Fraud Prevention and Investigation Unit, there is a distinct focus on the monitoring, prevention and investigation of the manipulation of SARS digital platforms to misrepresent the actual taxpayer and commit fraud and or obtain access to information that could be used for other nefarious purposes. The candidate would play an integral part in the overall digital fraud restoration and clean-up of tax records.

Job Purpose

To conduct standard audits on fraud cases and/or verification on a risk profile basis to ensure compliance.

Education and Experience

Minimum Qualification & Experience Required

National Diploma in Auditing/Tax/Accounting/Finance and 2-3 years' tax/customs/financial audit experience.

Alternatively

Senior Certificate (NQF 4) and 5 years tax/customs/financial audit experience.

Job Outputs:

Process

• Be informed on related acts, legislation and regulations that might impact on own work.
• Be observant and engage on possible violations of regulations, policies, SOPs and standards of conduct and escalate where necessary.
• Conduct standard (limited scope) audits to ensure compliance with the relevant acts.

• Plan and organise own work tasks within area of work.
• Prepare and present submissions to interest and penalty/refunds committee.
• Take accountability for delivery of contracted work outputs within agreed parameters, quality standards and client service targets.
• Accumulate information and provide reports with recommendations applicable to area of specialisation.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply applicable legislation, including amongst others policies, procedures, and SOPs in the delivery of work outputs.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
• Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.

Governance

• Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.

People

• Develop productive working relationships with team members, Ops Managers and key role players in the business to support contracted work outputs.
• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.

Behavioural competencies

• Accountability (V)
• Analytical Thinking
• Attention to Detail
• Building Sustainability
• Commitment to Continuous Learning
• Conceptual Ability
• Fairness and Transparency (V)
• Honesty and Integrity (V)
• Organisational Awareness
• Respect (V)
• Teamwork
• Trust (V)

Technical competencies

• Business Knowledge
• Efficiency improvement
• Financial Accounting
• Functional Policies and Procedures
• Operational Audit
• Reporting

Compliance Competency

• GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

South African Revenue Service