Job Description

Audio Visual Support Engineer (CPT) IT - Support
Cape Town - Western Cape - South Africa
ENVIRONMENT:
ENSURE the seamless functioning and maintenance of communication & collaboration tools in the Cape Town offices of an innovative Independent Asset Management Firm seeking a strong technical Audio Visual Support Engineer. You will manage and maintain AV systems for meeting rooms, event spaces, and hybrid work environmentsenabling smooth and high-quality experiences for internal and external stakeholders. The ideal candidate will require 5+ years hands-on AV Support experience in a corporate and/or live event environment including managing high-priority and executive meetings and events & proficiency with MS Teams Rooms, Crestron, QSC, Shure, Dante, and audio/video conferencing systems.
DUTIES:

• Support the setup, operation, and maintenance of AV systems for internal and client meetings and events in the Cape Town office.
• Ensure all AV systems are fully tested, configured, and operational before and during use.
• Proactively troubleshoot and resolve issues with AV hardware and software.
• Collaborate with colleagues across IT, Facilities, and Event teams to ensure global AV standards are upheld.
• Provide user training and guidance to improve adoption and self-service in AV-enabled spaces.
• Support the deployment and configuration of new AV technologies and contribute to long-term AV strategy.

REQUIREMENTS:

• 5+ Years of hands-on AV Support experience in a corporate and/or live event environments.
• Technical knowledge of MS Teams Rooms, Crestron, QSC, Shure, Dante, and audio/video conferencing systems.
• Experience managing high-priority and executive meetings and events.
• Excellent troubleshooting, documentation, and communication skills.
• Experience working closely with vendors and third-party Technicians.
• An adaptable and collaborative mindset with the ability to support evolving AV needs.

ATTRIBUTES:

• The ability to build and maintain meaningful relationships.
• Can approach and own and continuously look for opportunities to develop.
• A strong belief in doing the right thing.
• A client focused and collaborative approach.
• A curiosity about technology and its potential to drive innovation.

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