Job Description

Closing date: 17 October 2025

Purpose:

We are seeking a dynamic and results-driven Global Strategic Account Development Manager to lead the growth and development of our most critical global accounts. This role is responsible for building long-term relationships, driving strategic initiatives, and unlocking new revenue opportunities across multiple regions and business units.

Responsibilities:

1. Account Strategy & Planning

Develop and execute comprehensive global account plans aligned with client objectives and company goals. Identify growth opportunities across geographies, product lines, and services. Establish and expand the commercial consumer goods footprint in South Africa for achieving business results. Coordinate with the existing commercial team to approach new and existing retailers, brands, and clients--especially in testing, inspection, and audit services. Work with the International Development VP to develop new services that address evolving client needs.

2. Client Relationship Management

Serve as the primary point of contact for global strategic accounts. Build trusted advisor relationships with senior stakeholders and decision-makers. Meet regularly with key clients to ensure relationships are maintained and continuously developed.

3. Cross-Functional Leadership

Collaborate with regional and global sales, marketing, product, and delivery teams to ensure seamless execution. Lead virtual account teams across time zones and cultures. Coordinate liaison between sales and other departments to maintain effective internal communications.

4. Revenue Growth & Forecasting

Drive account expansion through upselling, cross-selling, and strategic partnerships. Monitor performance metrics and provide accurate forecasting and reporting. Develop and deliver revenue budgets aligned with company objectives. Implement, manage and analyse sales forecasting activities, targets, sectors, markets, and territories. Develop, implement and manage sales forecasting activities, targets, sectors, markets, territories and set performance goals to achieve company objectives Prepare and present sales reports detailing current performance, potential opportunities, and proposed client base expansion.

5. Innovation & Value Creation

Understand client business models and challenges to propose innovative solutions. Deliver tailored value propositions that differentiate our offerings globally.

6. Governance & Compliance

Ensure adherence to contractual obligations, service level agreements, and compliance standards. Conduct regular business reviews and performance assessments.

7. Marketing and Brand Development

Lead the creation, implementation, and management of the marketing plan and related activities. Collaborate with the marketing team to develop impactful marketing materials that support sales and brand positioning.

Qualifications:

Bachelor's degree in one of the following fields:

o Business Administration

o Marketing

o International Business

o Supply Chain Management

o Economics

o Engineering (especially industrial or quality)

o MBA preferred.

Experience:

7+ years of experience in strategic account management, preferably in a global or enterprise setting. 5+ years' experience in Consumer Good Markets Experience in Testing, Inspection and Auditing will be advantageous Proven track record of managing complex, multi-region accounts with significant revenue impact.

Skills:

Strong business acumen and consultative selling skills. Excellent communication, negotiation, and presentation abilities. Multilingual capabilities or experience working in multicultural environments. Stakeholder management, ability to communicate with internal stakeholders and departments.

Other:

Ability to travel internationally and nationally as required. Own vehicle. Valid passport. * Preference will be given to employment equity candidates.