Job Description

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.

JOB SUMMARY

This role is supporting the sales function to ensure Bill of Materials across multiple vendors are created and shared correctly.


A typical engagement ranges from checking information is gathered correctly, before creating Bill of Materials based on the customers requirement and share it with the relevant people within CDW. There may also be the requirement to have a BoM peer reviewed or highlighted as a cross-sell opportunity and moved the opportunity to another team to manage


All opportunities are managed internally through a CRM and keeping this up to date and accurate is an essential part of the role.

KEY RESPONSIBILITIES

Infrastructure technologies understanding -An understanding of one or more of the following technology areas - Hybrid Platforms (servers, storage, virtualisation, backup, networking and cloud), Modern Workspace and Security. Responsible for working with CDW Sales teams and customers to qualify opportunities, understand requirements and define appropriate solutions. Commercial acumen - The role requires that you understand the commercial impact of the proposed solutions and assist CDW's sales teams in choosing the correct solution to meet budget and expectations. Sales enablement - Assist CDW Salespeople with technical guidance on a variety of products and solutions across a range of customer sizes and types and evangelise the team's capabilities. Internal collaboration - maximise and leverage CDW's investment in Solutions Architects, Services Business Development Managers and professional services resources. Accreditation - Attain and maintain relevant accreditation(s) in key areas.

QUALIFICATIONS, SKILLS AND EXPERIENCE

Experience in either a channel-presales or a hands-on technical consulting/support role Ability to understand what is required at all stages of the sales cycle; from understanding the customer's decision-making process whilst managing vendor requirements for sales closure. Knowledge and ideally relevant accreditations are required in any of the core technology areas outlined above.

Any of the below qualification would be beneficial:

Server Platforms - Dell EMC, HPE or Cisco required. Enterprise Storage Platforms - Dell EMC, HPE or Cisco required. Enterprise Networking - Cisco, Meraki, Aruba, Juniper

ESSENTIAL ATTRIBUTES

Passionate about technology and the impact it can have on business and our customers. Articulate and credible Strong written and verbal communication skills Presentation skills Pragmatic and collaborative approach Quality and detail orientated. Positive attitude and influence on others Able to adapt to new technologies and keep abreast of current industry trends and practices. Excellent organisation and time management skills Commercial aptitude to specify appropriate solutions. Able to achieve potential, stay inspired and motivated. Desire to retain the highest relevant levels of accreditation in the area of specialist focus.

CUSTOMER FOCUS AND WAYS OF WORKING

Each coworker is accountable for their actions and is required to exercise good judgment in everything they do. Part of that responsibility includes ensuring that you understand and live up to the values and standards we set for ourselves in the CDW Way, the CDW Way Code (our code of ethics and business conduct), the Information Management System (IMS), and all other policies and procedures relevant to your role. Each coworker has a responsibility to ask questions when they are unsure of CDW's values, standards and policies, and to take action if they believe someone else is not acting consistently with those values, standards and policies. Each coworker is responsible for maintaining customer focus and for periodically reviewing the Circle of Service Philosophy and the Quality Policy to understand CDW's commitment to excellent client service and continual improvement. Coworkers must report any customer problems, feedback, service outages, and service improvement suggestions to management.

Each coworker is required to comply with CDW's policies relating to Information Security and Data protection, specifically to:

Protect all information assets from unauthorised access, disclosure, modification, destruction & interference Treat the security of all information assets according to their designated information security classification Ensure that they only access information assets that they are authorised to do so. Adhere to the procedure for reporting any security weakness or event Commit to, and participate in, personal development of information security awareness & knowledge Comply with all laws and contractual obligations regarding the protection of data

We make technology work so people can do great things.

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.


CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.