Job Description

Assistant Store Manager V&A Waterfront
Step into a high-energy retail leadership role in an iconic location
Retail | R10,000 R13,000 basic + commission, annual bonus, and benefits
About Our Client
Our client is a well-established retail brand, known for its dynamic, results-driven culture and commitment to excellent customer experiences. With stores located in some of South Africas most prominent malls, they offer a fast-paced environment where performance and growth are rewarded.
They focus on building strong, motivated teams and creating opportunities for employees to take on greater responsibility and advance their careers in retail leadership.
The Role: Assistant Store Manager V&A Waterfront
The Assistant Store Manager will support the Store Manager in overseeing daily operations, driving sales, and leading the team to deliver outstanding results. This role requires a proactive leader who thrives in a high-performance environment, ensuring smooth operations, strong staff engagement, and excellent customer service.
Key Responsibilities
Support the Store Manager in daily operations and team leadership
Assist with staff scheduling, rotations, and performance management
Drive sales by motivating the team and monitoring KPIs and targets
Provide mentorship, coaching, and feedback to staff members
Maintain visual merchandising and ensure store standards are consistently met
Handle customer escalations and resolve issues with professionalism
Contribute to building a motivated, high-performing store team
About You
Minimum 3 years of experience in retail management or supervisory role
Matric certificate (essential); additional retail or management qualifications an advantage
Strong leadership and people management skills
Confident in handling staff performance discussions and conflict resolution
Ability to monitor, assess, and drive KPIs and team productivity
Excellent communication and interpersonal skills
Detail-oriented, reliable, and proactive problem-solver
Flexible to work shifts, weekends, and public holidays