Job Description

Join the Mambo's Team! - Assistant Store Manager Wanted!

Are you a people person who loves keeping things organized, motivating a team, and making customers smile? Mambo's storage and home at New Market Mall Alberton is looking for an Assistant Store Manager to help us keep our store running like a dream!

What you'll do:

Keep the store ticking like clockwork - from stock to staff schedules.

Lead and inspire a team of retail superheroes.

Ensure our customers have a WOW experience every time they visit.

Help implement store promotions and turn browsing into buying !

Who we're looking for:

Someone with retail experience (bonus if you've managed teams before!).

A can-do attitude and the ability to solve problems on the fly.

A love for organisation, numbers, and happy customers .

Energetic, fun, and ready to roll up your sleeves !

What we offer:

Competitive salary + performance bonuses

Fun, friendly work environment

Staff discounts (because who doesn't love a bargain?)

Opportunities for growth and career development

Ready to join the Mambo's family?

Send your CV and a short paragraph telling us why you're our next retail superstar to:

What you'll do

Embody and communicate Mambo's values and brand philosophy to customers and teammates alike

Support the store management team in efficiently running your store's operations within the ever-growing retail landscape

Manage scheduling, time-off, and payroll for all team members

Act as the in-store troubleshooting expert for all administrative processes

Oversee stock management and processes

Coach our team members through skills development and process trainings

Provide the absolute best service to each and every customer

Continually offer direct feedback and support to your teammates on the sales floor and national operations team

Create an inclusive workplace culture by treating all teammates and customers with respect

REQUIREMENTS

Backed by 2+ years in a management role at a customer-focused, operationally excellent retailer

Previous retail operations experience including administrative tasks and stock management

Confident leading a team, selling, overseeing operations, and driving sales performance

Successful holding others (and yourself!) accountable and establishing trust among direct reports

Exceptionally organized and proactive

A collaborative team player with strong interpersonal and communication skills

An out-of-the-box thinker and resourceful problem-solver when faced with challenges

Able to create and share a compelling vision that inspires and motivates your team

Flexible and dependable with the ability to work varying schedules, including weekends and special events.

You'll love this job if:

You are ORGANIZED :

You are not overwhelmed by the thought of tackling multiple tasks at a time.

You are RESULTS - ORIENTED :

You are a strong seller. You have a bias for action.

You are a strong COMMUNICATOR :

You are a people person, natural leader and collaborate well with others.

You are PASSIONATE about retail/ customer service:

You have a genuine interest and personal passion for delivering excellent customer service.

You are CURIOUS :

You are eager to learn and absorb all things related to Mambo's products and how to grow our business.

About us:

Mambo's mission is to help individuals and households create organized, functional, and stylish living spaces. We provide a comprehensive range of innovative, quality storage and homeware solutions in beautiful stores that offer exceptional customer service and a fun shopping experience. Together we can create and inspire a sense of order and calm, making life easier.