Job Description

CORPORATE SERVICES INFORMATION SYSTEMS AND TECHNOLOGY (IS&T)
ASSISTANT PROFESSIONAL OFFICER: IT CHANGE CONTROL COORDINATOR
BASIC SALARY: R 415 782 TO R519 708 PER ANNUM REF NO: CS 200/25 CAPE TOWN CIVIC CENTRE
Requirements:

• A relevant three-year tertiary qualification, preference will be given to candidates with a relevant B degree
• ITIL V3 Foundation certification
• Minimum one (1) to two (2) years experience in IT Change Management
• Experience in working with an ITSM tool and reporting will be advantageous
• Computer proficiency in MS Office Packages, SAP.

Key performance areas:

• Provide comprehensive IT Change Management administrative support within the IT Change Management team
• Ensure effective IT Change Management Communication to various IT stakeholders
• Coordinate and maintain the seamless operation and continuous improvement of the IT change management system
• Assist in developing and promoting robust policies, procedures, and standards to govern the IT change management process, ensuring consistency, compliance, and efficiency
• Ensure accurate and timely reporting on IT change management activities.

Please apply online at www.capetown.gov.za/careers (external applicants) or via the SAP Portal (internal applicants) unless otherwise stated.
By submitting your application for a position at the City of Cape Town, you are consenting to the use of your personal information provided as part of your application and/or Recruitment process for Recruitment and Selection purposes. In addition, you may be required to undergo, including but not limited to, Criminal and Security Checks, Personal Verification, and Lifestyle Audits, throughout your recruitment process and/or subsequent employment.
Closing date: 19 December 2025

• Please quote the reference number of the vacancy in all communications.
• Certified copies of qualifications must be available on request.
• Copies of supporting documents will not be returned.
• Kindly note that applications will not be acknowledged in writing.
• Visit our website at www.capetown.gov.za/careers
• No late applications will be considered.
• If no notification of appointment is received within three (3) months of the closing date, please accept that your application was unsuccessful.

Skills Required