Job Description

Our client has an opportunity available for an Assistant in Monitoring and Arrear Management based in Upington, Northern Cape.

This is a 24-month Fixed Term Contract position.

Requirements:

• 3-year bachelorxe2x80x99s degree or advance diploma.
• 3-5 yearsxe2x80x99 experience in:

• Banking.
• Account Management or Client portfolio management.
• Debt recovery or Collections.
• Business or Credit Analysis.
• Financial Analysis or Spreading.
• Knowledge:

• SAP Knowledge
• Relevant Legislation
• Financial Accounting Principles
• Portfolio Management
• Travel and work extended hours as and when required.
• Valid SA driverxe2x80x99s license.

• Update the loan collateral information on the collateral management system.
• Diarize the frequency of the inspections as per the asset classification policy requirements.
• Follow up on insurance ceded to the bank and update Collateral Management System with insurance values.
• Resolve client enquiries, queries and complaints within the agreed timelines in line with the customer charter.
• Attend to walk-in clients.
• Compile payment endorsements on all payments received on client accounts.
• Extract the unpaid report to identify clients who have not complied with their payment obligations and execute the risk mitigation strategy.
• Maintain customer account information on the bankxe2x80x99s systems in line with the Bankxe2x80x99s current records management policy.
• Manage client files in terms of the Bankxe2x80x99s current Records Management Policy.
• Compile various reports as required for the different governance structures and obtain sign-off and approval from Specialist before sending out reports.

Fempower Personnel