Job Description

Job Category: Merchandise
:
The Merchandise Administrator II is responsible for managing price changes and ensuring accurate updates. They communicate with stores via Yoobic for various updates and instructions, handle JDA management, and process replacement orders and manage ITSM tickets. They also resolve unmatched invoices, load styles into the system, generate weekly supplier reports, and handle ad hoc reporting requests. Additionally, they analyse good and poor performing styles and monitor the performance of promotional styles.
Key Responsibilities:
Price changes
Yoobic communication to stores
JDA management i.e. adding & removing of stores and attributes
Replacement orders
ITSM
Manual payments to stores and suppliers
Unmatched invoices
Loading of styles
Weekly Supplier Reports
Ad hoc reporting requested
Managing the department mailbox
Store & order queries
Good and poor performing styles analysed
Performance monitored on promotional styles
Data checked for inconsistencies
Verbal and written reporting, coherent, relevant and accurate
Effective interpretation and understanding of the interrelationship between data variables
Optimal use of systems ensured
Any concerns addressed with the relevant people
Feedback given on an on-going and structured basis to customers and external suppliers
Qualifications and Experience:
Matric is essential
1-2 years of experience in the same or similar role
Knowledge of internal systems would be advantageous
Skills:
Good Excel & Microsoft Office skills
Must be able to be proactive and attention to detail is important
Behaviours:
Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
Demonstrates Self-awareness - accurately perceives and reflects on personal strengths and areas of development
Drives Results - sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
Nimble learning - quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment
Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives
Situational Adaptability - effectively adjusts their behaviour, approach, and decision-making based on the situation
Please ensure your Line Manager is aware of and supports your application before applying for this role.
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
About Us:
Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We're a purpose-led business, and on this team, you'll share the pride of making an impact across a whole industry.
We're the designers, the makers, the shakers and the teams behind the scenes.
Are you with us?
About the Team:
hi is uniquely positioned within retail spaces to offer inspiration of style and self-expression through tech. Hi offers a range of connected lifestyle products and are renowned for their must-have mobile technology hardware and related accessories. This includes smartphones, laptops, tablets, TVs, gaming, audio, fitness, and smart home accessories, as well as prepaid data and airtime.

Skills Required