Job Description

Our workshop in Bellville, Western Cape, is looking for an Assistant Manager/Service Advisor, MUST have a valid driver's license.

Applicant who has previously worked for an aftermarket service center such as BOSCH, e-Car, Car Service City, CARtime, Car Care Clinic etc. will be given preference.

Requirements:

Customer service skills Communication skills Comprehension skills Mechanical expertise Troubleshooting skills Math and writing skills Computer skills Must be bilingual, English / Afrikaans Automotive Service Advisor. Bilingual in English and Afrikaans
Duties:

Greeting customers and directing vehicles to an available technician. Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs. Answering customer questions about service outcomes and consulting with technicians when necessary. Informing customers about potential cost savings and warranty protections. Assisting customer with quotations and bookings. Overseeing and managing the service center's scheduling and workflow. Informing customers of changes in service or when their vehicle is ready to be picked Manage mechanics, fitters, and cleaners Control and monitor productivity workshop technician. Ensure that parts arrive on time. Ensure that the technician comply with their Check List. Ensure that all staff complete their daily Productivity Report. Ensure that all work is carried out safely. Salary + Commissions
Working Hours: Mon-Fri 07:00-17:30 Sat 07:30-13:00

Start Date: Immediately

Job Types: Full-time, Permanent

Pay: Up to R13000,00 per month

Work Location: In person