Job Description

Job Summary
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Assistant Hotel Manager | Luxury Wine Estate | Franschhoek
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Salary: R23,000 - R26,000 (Negotiable, Dependent on Experience) | Live-Out
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Meal Allowance: R22.50 per shift (for salaries below R25,000)
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Kendrick Recruitment is currently seeking an
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Assistant Hotel Manager
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for a prestigious
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luxury wine estate
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situated in the heart of
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Franschhoek
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. This position is ideal for a hospitality professional who thrives in a refined environment and is passionate about delivering a world-class guest experience.
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Key Responsibilities:
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Support the Hotel Manager in overseeing day-to-day hotel operations, ensuring smooth and efficient service.
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Manage and coordinate all front-of-house departments, including reception, housekeeping, and guest services.
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Supervise staff to ensure service excellence and guest satisfaction at all touchpoints.
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Handle guest complaints and special requests with professionalism and efficiency.
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Assist with financial administration including budgeting, stock control, and payroll processing.
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Maintain high standards of cleanliness, presentation, and maintenance throughout the property.
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Contribute to team training, development, and performance management.
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Ensure full compliance with health, safety, and security regulations.
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Assist in planning and coordinating hotel events, functions, and VIP experiences.
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Requirements:
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Minimum 2-3 years of experience in a supervisory or assistant management role within a luxury hospitality environment.
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Hospitality management qualification preferred.
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Strong leadership and interpersonal skills with the ability to manage and motivate a diverse team.
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Excellent verbal and written communication skills.
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High attention to detail and commitment to guest satisfaction.
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Strong administrative, organizational, and time-management skills.
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Proficient in Microsoft Office Suite and hotel property management systems.
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Ability to work flexible hours, including weekends and holidays.
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If you're an experienced hospitality professional looking to take the next step in your career,
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send your CV to apply for this exciting opportunity
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.
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