Assistant Hotel Manager
Franschhoek, WC, ZA, South Africa
Job Description
A luxury hospitality property in Franschhoek is seeking an experienced Assistant Hotel Manager to support daily operations and uphold consistently high service standards. This role suits a hands-on hospitality professional with strong operational awareness and a clear focus on guest satisfaction.
Key Responsibilities
Support the Hotel Manager in overseeing daily hotel operations and service delivery Ensure world-class guest experience through proactive engagement and feedback management Lead and guide departmental teams, promoting professionalism and operational consistency Monitor stock usage, budgets, and resource efficiency to control costs and minimise waste Conduct training, performance reviews, and disciplinary processes in line with company standards Maintain effective communication across Front Office, Housekeeping, and F&B Ensure compliance with SOPs, safety standards, and brand expectations
Requirements
Minimum of 5 years' experience in hotel management or a senior operational role Hospitality or Tourism qualification preferred Strong leadership, communication, and problem-solving skills Solid financial and operational control Proficiency in MS Office; Protel experience advantageous Professional presentation and strong service ethic
The Opportunity
An opportunity to grow within a luxury hospitality environment focused on operational excellence, team development, and exceptional guest experiences.
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Job Detail
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Job IdJD1617447
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationFranschhoek, WC, ZA, South Africa
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EducationNot mentioned