Job Description

Position Title:

Assistant Dispatcher - Generators

Reporting to:

Dispatcher or Operations Supervisor

Main Purpose of the Role:

To assist the Dispatcher in coordinating, scheduling, and monitoring the movement, delivery, and return of generators to various sites, ensuring efficient operations, timely service delivery, and accurate record-keeping.

Key Roles and Responsibilities:

1. Dispatch Coordination

Assist in scheduling generator deliveries, installations, collections, and relocations based on operational requirements. Ensure all dispatch instructions are clearly communicated to drivers and technicians. Verify that generators are assigned correctly according to site capacity and client requirements. Assist in route planning to optimize time, cost, and fuel efficiency.

2. Documentation and Record Keeping

Maintain up-to-date dispatch logs, trip sheets, and job cards. Capture delivery, collection, and fuel records accurately on dispatch systems. File generator movement records, ensuring traceability of all units. Verify that all dispatch documentation (job cards, inspection sheets, delivery notes) is completed correctly before and after dispatch.

3. Generator and Fleet Monitoring

Track generator movements in real-time and update the dispatcher or supervisor on progress. Report generator breakdowns, delays, or incidents immediately to the supervisor. Ensure all generators dispatched are in good condition, serviced, and have sufficient fuel levels. Check vehicle and trailer readiness before dispatch (roadworthy, licensed, and clean).

4. Communication and Coordination

Communicate with site supervisors, drivers, and technicians to ensure smooth coordination of generator movements. Provide clients with accurate updates on generator dispatch and delivery status when required. Relay information from drivers to management regarding site conditions or client concerns.

5. Compliance and Safety

Ensure all safety protocols are followed during loading, transport, and installation of generators. Assist in conducting pre-dispatch safety checks. Report any non-compliance, damage, or hazards to the dispatcher or safety officer.

6. Administrative Support

Assist in preparing daily, weekly, and monthly generator movement reports. Support the dispatcher with stock counts, generator utilization reports, and fuel consumption data. Follow up on outstanding documents or generator returns from sites.

7. Customer Service

Ensure professional communication with internal and external clients. Support in resolving minor complaints or dispatch-related issues quickly and effectively.

Skills and Competencies Required

Strong organizational and communication skills Attention to detail and accuracy Basic technical understanding of generator operation Ability to work under pressure and in a fast-paced environment Teamwork and problem-solving ability Dangerous goods certificate required PDP with 3 years of driving experience
Job Type: Full-time

Pay: R6000,00 - R6500,00 per month

Work Location: In person