Job Description

Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accorxe2x80x99s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
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Position Scope Under the guidance of the Chief Engineer, Assistant Chief Engineer is to oversee and manage the successful running of the Engineering Departmentxe2x80x99s within Pullman Cape Town City Centre and to ensure all aspects of the relevant Hotelxe2x80x99s infrastructure are maintained to the highest standards. The Assistant Chief Engineer coordinates the Hotelxe2x80x99s engineering teams to achieve business goals such as safety and quality assurance. In addition, the Assistant Chief Engineer will maintain the corporate quality, service standards and facilities in all departments over which he/she has responsibility and authority. He/She is responsible for the overall smooth, efficient and economical running of the entire Engineering department. This role also ensures an efficient utility management plan by implementing the Corporate Responsible Business Policies of ACCOR Hotels, together with the Sustainability Champions, to manage the ESG program which helps to conserve our environment. TASKS, DUTIES & RESPONSIBILITIES Financial & Administration goals:

• To oversee and manage daily tasks which are carried out in a professional, competent and cost saving manner.
• Organization of all engineering administration, stock control and spare part storage.
• Oversees all policies, procedures, protocols and controls that govern the property maintenance operations.
• To manage and control the companyxe2x80x99s budgets to an acceptable and pre-set standard.
• Justifies all budget and resource allocation decisions to senior management
• To ensure that all actions are recorded and duties to enable continual improvement and minimize repeat tasks and additional costs.
• Oversees preparation of reports, such as statistical and data analysis reports, for all engineering processes.
• Establishes a monthly report of works carried out, machines maintained, special events, consumption of energy and water, etc. to the relevant stakeholders.
• Checks on monthly bases all related expenses from the P&L statement, discusses it with the Financial Controller and scrutinizes all maintenance expenses.
• Establishes all necessary facility inspection checklists and technical checklists for the whole property.
• Controls and endorses all invoices for installations, tools spare parts and consumption of material and forwards them for payment to the accounting.

Repair & Maintenance

• Ensures all manuals, catalogues, wiring diagrams, guarantee certificates and as-built drawings are requested and maintained accordingly.
• Ensures a yearly preventative maintenance program.
• Takes responsibility for all work executed, by own or external craftsmen, on the building, plants or technical installations.
• Provides continuous technical support to all colleagues.
• Assists senior management with the planning for investment, project and replacement budget on a yearly basis.
• Implements all necessary work procedures for preventative maintenance and initiates respective scheduled procedures. Monitors carrying out of work as well as recording the results within appropriate filing system. Accordingly provides the sufficient and reasonable supply of spare parts on time.
• Determines for repair work the priorities and takes care for the quick removing of all breakdowns.
• Does not accept work, which is not executed as per standards. Passes invoices for payment only when the execution of the work is done as preliminarily agreed and to full satisfaction. In case of disputes, involves the relevant stakeholders for a decision.
• Carries out regular public areas, accommodation and venue tours to identify areas with defects and places requiring repair and maintenance. Ensures that immediate action is taken for remedy.
• He/she is responsible for the storing of spare parts. Sets up an engineering store. Registers all incoming and outgoing items.

Health & safety

• To ensure a safe and healthy environment for all guests and employees at all times.
• To keep the hotel and its contents in excellent condition at all times by setting up a planned preventative maintenance plan and ensuring its full implementation.
• Comply with all Health & Safety Legislation for the tasks in hand.
• To manage all aspects of life systems equipment.
• Maintain highest standards for the maintenance and safe operation of issued tools and equipment.
• To work in conjunction with the Health and Safety manager in ensuring that all Safety, health and environmental issues are addressed timorously.
• Manage and maintain requirements and keep systems in top operating condition.
• Co-ordination and management of all property maintenance and upgrade requirements as is needed.
• To manage and ensure all maintenance colleagues utilize physical barriers or otherwise guard all hazardous conditions caused during the progress of a job until normal conditions are restored. Replace permanent guards or other safety devices that have been removed from the equipment, before leaving the job.
• To always maintain good housekeeping during progress of work by all maintenance colleagues. At the completion of the job all surplus material shall be removed and the area worked in returned to a normal, clean and safe state.

Employee Relations

• Fosters and develops effective employee relations within the engineering department and with all colleagues throughout the hotel.

• Screens, interviews and recommends potential colleagues in line with the ACCOR policies and procedures and assists in the selection process of all staff.
• Actively involved in assessing training needs and develops departmental training plans and succession plans. Initiates, executes and/or monitors training of his/her colleagues for engineering matters.
• Conducts annual appraisals for his/her assistant & technical staff and produces a development and training plan for the staff.
• Identifies employees with potential for promotion and/or transfer and makes appropriate development plans for him or her together with the Talent and Culture Department.
• Assists and co-ordinates together with the Security Manager/Health & Safety Manager proper Fire & Safety training for all colleagues of the relevant hotels.

Customer Service

• Strives to keep all business units and related entities in the best condition for customer service, ensuring that preventive maintenance is taking place and recommends projects for improvement to the General Manager and relevant stakeholders.
• To resolve immediately guest concerns, as well as the underlying causes to increase guest satisfaction.
• To assure consistent, high-quality fabrics, furnishes and equipment which satisfy customer expectations for comfort and functionality.

General

• Works in harmony with his/her own staff and with all stakeholders and teams.
• Other duties as assigned by the Chief Engineer.

Qualifications

• Minimum 5 years supervisory experience in a hospitality environment.
• Highly organized, and decisive, with the ability to handle multiple projects under deadlines and changing priorities
• Computer knowledge
• Demonstrated skills in verbal and written presentations
• Excellent teamwork skills and a high level of initiative